Resource Administrator coordinating testers for LQA project teams. Responsible for team assembly, scheduling, and operational support in a hybrid working environment.
About the role
- Assistant in Sales Administration for BASF Coatings Services in France handling customer accounts and contract management. Responsible for customer communication and order processing during peak times.
Responsibilities
- You process incoming messages and forward them to the appropriate department.
- You assist with opening and updating customer accounts (e-commerce, Safety Data Sheet/SDS, etc.).
- You help create and maintain customers' monthly subscription contracts (Spectro, Refinity, etc.).
- You upload invoices to customer portals (CHORUS, CAT, etc.).
- You monitor and follow up on customer billing-related claims.
- You enter orders during peak activity periods.
- You maintain contact with customers by phone and assist them with commercial terms, billing, and financial controlling when needed.
Requirements
- You are studying for a Bac+2 or Bac+3 (equivalent to an associate's or bachelor's level) in Sales Administration or hold an equivalent qualification.
- You have a good command of IT tools, including Microsoft Office (Word, Excel, PowerPoint).
- Organized and autonomous, you demonstrate strong teamwork and adaptability.
- A good listener, you have strong communication skills.
- You enjoy interacting with customers and sales representatives, especially by phone.
Benefits
- Attractive package (compensation above the legal minimum).
- Numerous benefits such as a transport allowance and access to a company canteen.
- Personalized support to help develop your professional skills.
- A stimulating and empowering work environment.
- The opportunity to join a company recognized as an "Employer of Choice" for more than five consecutive years.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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