GTM Ops Program Manager optimizing product launches and team readiness at Bazaarvoice. Collaborating cross - functionally to ensure effective rollout and adoption of new features.
About the role
- Director of the Enterprise Project Management Office leading Protolabs’ program management discipline. Building governance framework and overseeing strategic initiatives that advance business goals.
Responsibilities
- Lead the development and implementation of the Protolabs Delivery Framework — establishing standard methodologies, templates, and governance for program and project execution
- Partner with the CTAIO, CFO, and Executive Leadership Team to run the annual strategic and capital planning process
- Chair the Program Review Board and oversee stage-gate and governance processes for all enterprise programs
- Maintain enterprise visibility into the strategic portfolio, ensuring alignment with Protolabs’ business strategies
- Oversee a portfolio of enterprise initiatives spanning technology, operations, manufacturing, customer experience, and back-office functions
- Drive consistent reporting on scope, schedule, budget, risks, and issues through standardized dashboards and executive scorecards
- Partner with Finance to manage capital budgets, forecast accuracy, and benefits realization
- Implement time tracking and resource management practices to optimize delivery capacity and capital capitalization
- Build and lead a Project Management Community of Practice (CoP) across business functions
- Define project manager competencies, training paths, and performance standards.
- Provide coaching and mentoring for project and program managers across Protolabs
- Evaluate, select, and manage enterprise Program & Portfolio Management (PPM) tools to support program tracking, resource management, and reporting
- Establish and track key delivery metrics — including on-time delivery, budget adherence, risk mitigation effectiveness, and benefits realization
- Serve as a change leader driving accountability, cross-functional collaboration, and outcome-focused delivery
Requirements
- Bachelor’s degree in Business, Engineering, Information Technology, or related field or equivalent combination of education and experience
- 10 or more years of progressive experience in project, program, or portfolio management
- 5 or more years of people leadership experience managing enterprise PMOs or cross-functional portfolios
- Proven experience developing governance frameworks, capital planning processes, and strategic prioritization models
- Experience with enterprise delivery frameworks (Agile, hybrid, or waterfall) and transformation programs
- Familiarity with PPM tools (Planview, Smartsheet, Project Online, Jira Align, or similar)
- Demonstrated success in developing and leading a project management community or center of excellence
Benefits
- Salary, Bonus, Long Term Incentives
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental & Vision
- Basic and Supplemental Life Insurance
- Short-Term & Long-Term Disability
- Paid caregiver leave
- PTO + Holiday Pay + Wellness Hours + Volunteer Hours
- 401k with company match & immediate vest
- Employee Stock Purchase Program at a 15% discounted rate
- Matching grants through Protolabs foundation
- And More!
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