Senior Administrative Assistant supporting Vice President and leaders with executive functions in a global organization. Organizing meetings and travel logistics while maintaining executive schedules and priorities.
About the role
- Administrative Assistant providing support for PSI's Intake, Suitability, and Badging Services. Responsibilities include scheduling, data entry, and maintaining compliance with HHS regulations.
Responsibilities
- Contact federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuance
- Answer telephone and email inquiries regarding badge office policies and procedures
- Manage office resource mailboxes and coordinate with internal and external agency sponsors and liaisons regarding badge status
- Draft, update, and maintain office Standard Operating Procedures (SOPs)
- Submit new and departing user requests to the IT Helpdesk
- Receive, log, ship, and track fingerprint cards for background investigations
- Perform certificate rekey, PIN reset, and card update activities
- Manage calendars, agendas, travel arrangements, and meeting minutes
- Coordinate meetings, appointments, and onboarding activities for new hires
- Maintain applicant records, documentation, and files
- Perform card custodian duties, including secure storage, identity proofing, badge destruction, and account termination requests
- Maintain compliance with HHS rules and regulations related to inter-agency badges
- Create and maintain spreadsheets and administrative reports
- Troubleshoot enrollment and badge issuance station issues
- Print and ship new and replacement badges for federal employees, contractors, and liaisons
- Report system failures and downtime to appropriate support centers
- Perform other duties as assigned
Requirements
- High school diploma or GED required
- 3–5 years of experience in an administrative or program assistant role
- Minimum of 1 year of data entry experience
- Strong organizational, multitasking, and communication skills
- Proficiency in Microsoft Office applications
- Ability to work independently and collaboratively in a team environment
- Ability to sit, stand, walk, crouch, and kneel for extended periods
Benefits
- Medical
- Dental
- Vision
- Telemedicine
- 401(k) Retirement Plan
- Tuition Assistance
- Wellness Programs
- Employee Assistance Programs
- GoodRx
- Commuter Benefits
- Disability Products
- Flexible Spending Accounts (HSA/HRA)
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