New Business Account Executive focused on the Social Housing sector selling software solutions. A hybrid role based in London or Sleaford to build client relationships and achieve sales targets.
About the role
- Key Account Executive managing strategic mining accounts for Propeller, the leader in smart survey technology. Driving sales growth and maintaining executive relationships in the mining sector.
Responsibilities
- Manage a portfolio of strategic mining accounts, including major mining operators and enterprise-level prospects.
- Build and maintain strong executive and operational relationships across sites, regions, and decision-making teams.
- Develop a comprehensive understanding of each account’s structure, strategy, project pipeline, financial priorities, and technology environment.
- Serve as the primary point of contact and strategic lead for all commercial activity within assigned key accounts.
- Meet and exceed sales targets for your assigned book of business within the mining segment.
- Identify and qualify expansion opportunities within existing key accounts through ongoing discovery and understanding of customer workflows and priorities.
- Lead the end-to-end expansion cycle for existing accounts—including discovery, solution alignment, proposal development, negotiation, and closure.
- Monitor account health and engagement to proactively surface areas for additional value and growth.
- Own renewals for all assigned accounts, ensuring proactive planning and strong long-term retention.
- Act as the escalation point for issues impacting account growth or health, coordinating resources across Sales, Account Management, Customer Success, Hardware Support, and Product.
- Partner with Enterprise Customer Success Engineers to develop business cases supporting feature prioritization, product improvements, or bug fixes that affect key accounts.
- Collaborate with Marketing on account-based marketing (ABM) programs targeting major mining customers.
- Support planning and execution of account business reviews (ABRs) with cross-functional teams.
- Provide account-level insights to Product teams regarding mining-specific requirements, workflows, and opportunities to enhance the enterprise offering.
- Identify trends, competitive activity, and emerging needs across mining accounts to influence strategy and roadmap discussions.
- Maintain accurate and up-to-date records of opportunities, forecasts, meetings, and customer interactions within CRM/Gainsight.
- Uphold strong sales process discipline, including pipeline management, forecasting, and documentation.
- Travel as required to develop relationships, support deal cycles, attend key meetings, and participate in industry events.
Requirements
- 5+ years of experience in enterprise sales, account management, or key account roles.
- 2–3+ years working with mining, aggregates, heavy civil, industrial, construction tech, or similar operational industries preferred.
- Able to build and execute long-term plans for complex enterprise accounts.
- Proven ability to develop strong, trust-based relationships with stakeholders at all levels.
- Skilled in discovery, value articulation, and mapping customer needs to solutions.
- Strong negotiation skills and understanding of enterprise buying cycles and procurement.
- Work seamlessly with Product, Customer Success, Support, and Marketing.
- Clear, confident communicator with strong presentation and storytelling skills.
- Able to assess challenges, identify root causes, and develop actionable solutions.
- Consistent CRM hygiene, forecasting accuracy, and strong organizational habits.
- Self-driven, reliable, and committed to achieving targets and supporting customer success.
Benefits
- Fully paid employee United Platinum PPO medical, dental, and vision coverage
- 20 days paid vacation time per year with no accrual or carryover cap
- 3% non-elective employer contribution to 401(k)
- Employee share options
- Professional development budget and leave
- The opportunity to take part in our mentorship program
- Monthly telephone and/or internet allowance
- Paid primary & secondary parental leave policies
- Hybrid work arrangements and WFH equipment provided
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