Key Account Executive managing strategic mining accounts for Propeller, the leader in smart survey technology. Driving sales growth and maintaining executive relationships in the mining sector.
Responsibilities
Manage a portfolio of strategic mining accounts, including major mining operators and enterprise-level prospects.
Build and maintain strong executive and operational relationships across sites, regions, and decision-making teams.
Develop a comprehensive understanding of each account’s structure, strategy, project pipeline, financial priorities, and technology environment.
Serve as the primary point of contact and strategic lead for all commercial activity within assigned key accounts.
Meet and exceed sales targets for your assigned book of business within the mining segment.
Identify and qualify expansion opportunities within existing key accounts through ongoing discovery and understanding of customer workflows and priorities.
Lead the end-to-end expansion cycle for existing accounts—including discovery, solution alignment, proposal development, negotiation, and closure.
Monitor account health and engagement to proactively surface areas for additional value and growth.
Own renewals for all assigned accounts, ensuring proactive planning and strong long-term retention.
Act as the escalation point for issues impacting account growth or health, coordinating resources across Sales, Account Management, Customer Success, Hardware Support, and Product.
Partner with Enterprise Customer Success Engineers to develop business cases supporting feature prioritization, product improvements, or bug fixes that affect key accounts.
Collaborate with Marketing on account-based marketing (ABM) programs targeting major mining customers.
Support planning and execution of account business reviews (ABRs) with cross-functional teams.
Provide account-level insights to Product teams regarding mining-specific requirements, workflows, and opportunities to enhance the enterprise offering.
Identify trends, competitive activity, and emerging needs across mining accounts to influence strategy and roadmap discussions.
Maintain accurate and up-to-date records of opportunities, forecasts, meetings, and customer interactions within CRM/Gainsight.
Uphold strong sales process discipline, including pipeline management, forecasting, and documentation.
Travel as required to develop relationships, support deal cycles, attend key meetings, and participate in industry events.
Requirements
5+ years of experience in enterprise sales, account management, or key account roles.
2–3+ years working with mining, aggregates, heavy civil, industrial, construction tech, or similar operational industries preferred.
Able to build and execute long-term plans for complex enterprise accounts.
Proven ability to develop strong, trust-based relationships with stakeholders at all levels.
Skilled in discovery, value articulation, and mapping customer needs to solutions.
Strong negotiation skills and understanding of enterprise buying cycles and procurement.
Work seamlessly with Product, Customer Success, Support, and Marketing.
Clear, confident communicator with strong presentation and storytelling skills.
Able to assess challenges, identify root causes, and develop actionable solutions.
Consistent CRM hygiene, forecasting accuracy, and strong organizational habits.
Self-driven, reliable, and committed to achieving targets and supporting customer success.
Benefits
Fully paid employee United Platinum PPO medical, dental, and vision coverage
20 days paid vacation time per year with no accrual or carryover cap
3% non-elective employer contribution to 401(k)
Employee share options
Professional development budget and leave
The opportunity to take part in our mentorship program
Monthly telephone and/or internet allowance
Paid primary & secondary parental leave policies
Hybrid work arrangements and WFH equipment provided
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