Customer Service Master Data Senior Specialist managing material, customer, and pricing master data for the Italy Business Unit. Delivering efficient service to support local customer service and supply chain.
PR
Onsite Customer Service Representative, Call Center Agent, Customer Support
Posted 1 hour ago
About the role
- Call Center Agent responsible for customer inquiries and support. Collaborate in a service-oriented role within Pro-Idee GmbH, ensuring customer satisfaction and data management.
Responsibilities
- Professional, service-oriented handling of customer calls and messages
- Competent advice and comprehensive support for customers with questions about products, services and processes
- Careful recording and continuous updating of customer data in our systems
Requirements
- Existing training or experience will be applied as required and further developed
- Excellent verbal and written communication skills in German and ideally in additional languages
- Friendly, service-oriented personality
- Strong customer focus
- Ability to familiarize yourself with new product ranges and systems
- Team player with a willingness to work in a dynamic environment
Benefits
- Open corporate culture: Creating individual perspectives together
- Work-life balance: Structured working hours & remote work
- Employee discounts
- Family business: We provide a childcare subsidy
- Parking right outside
- Company sports club: Whether a run, badminton, or stand-up paddle – there’s something for everyone
- Joint employee events and team activities
- Contribution to the occupational pension scheme
- Healthy variety: Daily fresh fruit, beverages and massage offers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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