Onsite Program Manager III – Org Change Management

Posted 6 hours ago

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About the role

  • Program Manager III at PNC leading enterprise-level organizational change initiatives in data and automation. Collaborating with technology leaders and stakeholders to drive adoption and change.

Responsibilities

  • Lead large‑scale, cross‑functional change programs supporting data, automation, and technology initiatives.
  • Apply a strategic change management lens to complex programs aligned with corporate and technology strategies.
  • Influence senior leaders and program outcomes through strong partnership, insight, and storytelling.
  • Manage multiple initiatives simultaneously, ensuring alignment, momentum, and measurable results.
  • Design and execute comprehensive change strategies, including:
  • ○ Change impact and readiness assessments
  • ○ Stakeholder and impact analysis
  • ○ Communication and training strategies
  • ○ Adoption measurement and sustainment planning
  • Develop tailored solutions to support operational change associated with data automation and AI‑driven initiatives.
  • Evaluate change effectiveness and recommend enhancements to improve adoption and outcomes.
  • Partner with stakeholders at all levels to define business problems, scope change approaches, and align on execution plans.
  • Serve as a trusted advisor to technology and business leaders.
  • Collaborate closely with Project Managers, Communications partners, and cross‑functional teams to ensure a seamless and consistent change experience across channels.
  • Lead general and detailed planning phases of complex change initiatives.
  • Oversee data collection, analysis, research, and reporting related to change readiness and adoption.
  • Identify and manage dependencies, risks, and impacts across programs.
  • Support governance and adoption for emerging capabilities, including data automation and GenAI initiatives.
  • Coach and mentor junior change practitioners and program contributors.
  • Provide guidance on best practices in organizational change management.
  • Act as a change champion and thought leader within the organization.

Requirements

  • Strong background supporting technology‑driven transformations, ideally within data, automation, or digital environments
  • Proven ability to influence without authority and operate effectively in matrixed organizations
  • Excellent communication, relationship‑building, and problem‑solving skills
  • Experience supporting:
  • ○ Data platforms and automation initiatives
  • ○ AI / GenAI‑enabled programs
  • ○ Technology transformation efforts
  • Familiarity with change and project management tools such as:
  • ○ Clarizen
  • ○ Jira
  • ○ Change Navigator or similar platforms
  • High level of organization, prioritization, and self‑direction
  • Change Management certifications (Prosci Certified, Change Practitioner preferred)

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

Job title

Program Manager III – Org Change Management

Job type

Experience level

SeniorLead

Salary

$80,000 - $185,150 per year

Degree requirement

Bachelor's Degree

Location requirements

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