Senior Manager, Program Management leading global BPO operations for Seller Support at Walmart Marketplace. Driving service delivery, governance, and strategic initiatives for high - quality customer support.
About the role
- Procurement Program Manager leading supplier development and sourcing for climate technology. Ensure supplier readiness and manage timelines for strategic platforms within the company.
Responsibilities
- Lead supplier onboarding and ramp-up activities for new strategic platforms, ensuring readiness across quality, capacity, cost and delivery
- Manage program timelines, milestones, and risk mitigation plans related to supplier performance and sourcing deliverables
- Partner with engineering and operations to translate technical requirements into sourcing strategies and supplier capability needs
- Facilitate cross-functional program reviews, escalating risks and driving resolution to keep programs on track
- Identify, assess, and develop suppliers to support emerging technologies and long-term strategic platforms
- Conduct capability assessments and maturity evaluations to ensure suppliers can meet evolving technical and operational requirements
- Support dual-sourcing, localization, and resilience strategies to strengthen supply continuity
- Collaborate with Supplier Quality, Commodity Management and Advanced Manufacturing to drive supplier improvement initiatives
- Contribute to sourcing strategies for new programs, including make vs buy analysis, supplier selection, and commercial negotiations
- Align supplier development activities with broader commodity roadmaps and enterprise procurement strategies
- Support cost modeling, early supplier engagement, and value engineering efforts during product development
- Identify supplier risks early in the program lifecycle and lead mitigation planning
- Maintain program dashboards, supplier readiness metrics, and executive-level reporting
- Ensure compliance with corporate procurement policies, sustainability expectations and regulatory requirements
Requirements
- Bachelor's degree in supply chain, Engineering, Business or related field, certifications such as Project Management is preferred
- 7+ years of experience in procurement, supplier development, program management, or NPI sourcing
- Strong understanding of manufacturing processes, supplier capability assessment, and supply chain risk management
- Proven ability to lead cross-functional teams and manage complex, multi-phase programs
- Excellent communication, stakeholder management, and problem-solving skills
- Experienced with supplier ramp-ups, new product introductions, or strategic platform launches is high desirable.
Benefits
- medical insurance plans
- dental and vision coverage
- 401(k) and more
- flexible time off plans
- paid parental leave
- vacation and holiday leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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