Hybrid Manager, People, Culture and Equity – Generalist

at Planned Parenthood Federation of America

• Job title: Manager, People, Culture and Equity – Generalist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $90,000 - $95,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Washington, United States

About the role

• Manager of People, Culture and Equity Generalist overseeing employee lifecycle processes at Planned Parenthood. Joining the People Operations Team to ensure data quality, policy alignment, and efficient operations.

Responsibilities

• The Manager, People, Culture and Equity Generalist serves as the operational lead of the People Operations team and is responsible for executing and maintaining compliant, efficient employee lifecycle processes, ensuring data quality and policy alignment, and owning the development and maintenance of internal documentation and SOPs.
• Own and execute all core People Operations processes for employee lifecycle changes, including hires, promotions, transfers, terminations, and union status changes.
• Draft and issue related documentation including: union eligibility notices, wage notices, promotion and annual increase letters, and termination packages.
• Maintain integrity of data entry and updates in HR systems (e.g., SuccessFactors); ensure compliance with effective dates and pay rate changes.
• Conduct routine audits of employee data to ensure accuracy, policy compliance, and adherence to legal and organizational standards.
• Lead and manage the development, review, and maintenance of SOPs and workflow documentation for People Ops processes.
• Support the creation and maintenance of recurring People Ops dashboards and data reports to support compliance and workforce planning.
• Lead and execute People Ops-specific projects focused on systems, processes, or compliance enhancements.

Requirements

• High school diploma or equivalent required; bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Minimum 5 years of progressively responsible experience in HR operations, employee lifecycle processing, or HR systems administration
• Experience working with union-represented employees and applying collective bargaining agreements is a plus
• In-depth understanding of employee lifecycle workflows, including hires, promotions, terminations, transfers, and union eligibility changes
• Hands-on experience using HRIS systems (e.g., SuccessFactors) for data entry, auditing, reporting and how employee data flows between platforms
• Demonstrated experience maintaining data accuracy, audit trails, and compliance with applicable policies and regulations
• Strong skills in Google Sheets or Excel, including data validation, conditional formatting, and basic analysis
• Excellent verbal and written communication skills, with the ability to convey information clearly, draft professional correspondence, and build strong, trusting relationships across teams and levels of the organization.
• Proven ability to draft, maintain, and govern standard operating procedures (SOPs) across functions
• Skilled at identifying process gaps, ensuring timely updates to documentation, and improving clarity and usability
• Strong organizational and time management skills, with the ability to independently manage projects and deliverables
• Ability to exercise discretion and maintain strict confidentiality when handling high-level policy and organizational information.
• Commitment to Planned Parenthood’s mission and values, with cultural competence and appreciation for diverse perspectives.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development