Dispute Investigation Analyst responsible for investigating consumer - initiated inquiries and disputes across various channels while ensuring compliance with regulations. Collaborates with teams and provides timely responses based on research findings.
About the role
- Junior Analyst Intern supporting post-campaign analysis and various marketing requests in data analytics team. Collaborating on data-driven recommendations to improve marketing effectiveness and customer engagement.
Responsibilities
- **Key job responsibilities**
- Our team is currently facing a backlog of important requests and requires assistance in pulling and analyzing data. By bringing on an intern, we aim to alleviate this backlog and expedite the completion of high-impact analyses. You will collaborate closely with our team to fulfill basic analytical and reporting requests. This will involve extracting, cleaning, and analyzing data to generate insights that inform strategic marketing decisions. Your final project will involve setting up Tableau reports designed to analyze data and provide business users with access to campaign results. This will not only enhance our reporting capabilities but also empower stakeholders to make informed decisions based on real-time data insights.
Requirements
- **Qualifications: **
- Basic understanding of databases and data structures.
- Previous experience with Python or SQL languages is preferred.
- Strong analytical skills and attention to detail.
- Ability to communicate findings effectively.
- Proactive attitude and willingness to learn.
- Ability to work collaboratively in a team environment.
- Demonstrates initiative, organizational and time management skills.
- Strong interpersonal, written, and communication skills.
Benefits
- **Compensation:**
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position is $20.00 an hour.
- **Working Conditions:**
- Work is performed primarily in an office environment.
- Occasional lifting of up to 20 pounds.
- Position requires regular, continuous use of a computer.
- Position requires regular sitting and standing and walking.
- Position requires regular interaction with team members through in-person meetings, phone calls, video conferencing, or email.
- This is a hybrid position. Candidates are expected in the office M, T & Th with optional work from home days Wednesday & Friday.
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