About the role

  • Process Analyst at Gol Linhas Aéreas managing air cargo operations and improving processes to ensure safety and efficiency.

Responsibilities

  • Monitor changes to the company’s air network, updating and communicating them to relevant stakeholders.
  • Coordinate with Flight Coordination, DOV, DTs, Airport, Handling, Bases, etc., to ensure execution of cargo transportation.
  • Develop and monitor a deadlines matrix, controlling the inventory of held/stalled cargo.
  • Provide support to bases and the commercial/client team regarding weight and dimension limits of cargo and compatibility with aircraft door dimensions.
  • Prepare reports and monitor and populate performance indicators.
  • Drive process improvements, always attentive to operational safety criteria.
  • Lead targeted meetings to assess and achieve results.
  • Interact with internal areas within the Cargo Directorate and other departments across the organization.
  • Identify and report hazards in operations.
  • Ensure the operational safety policy is understood, implemented and maintained in the area of responsibility.
  • Promote operational reporting of events, risks and/or concerns related to operational safety (Safety and Security).
  • Implement and propose solutions for cargo transfers to optimize use of available resources while ensuring compliance with operational safety procedures.

Requirements

  • Bachelor’s degree (completed).
  • Intermediate English (preferred).
  • Knowledge of airport routines, such as aircraft loading/unloading, airport infrastructure, cargo terminals, handling and equipment.
  • Proficiency with analytical tools.
  • Excellent interpersonal skills with process stakeholders.
  • Excel and Power BI.
  • Availability to work a 6x1 shift (22:00 to 06:00) at the Verbo Divino headquarters.

Benefits

  • Health insurance.
  • Dental plan.
  • Group life insurance.
  • Meal allowance.
  • Food allowance.
  • Transportation allowance.
  • Profit-sharing (PLR).
  • Gympass or Totalpass (corporate fitness benefit).
  • Employee partnership club with hundreds of affiliated companies.
  • Birthday day off.

Job title

Process and Management Analyst II

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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