Senior Analyst responsible for monitoring risk policies and processes in Credit Risk Analytics at Citi. Collaborating with senior management and stakeholders for strategy implementation.
About the role
- Collections Coordinator overseeing accounts receivable for Pioneer Square Brands. Ensuring timely collections, resolving disputes, and maintaining client relationships while working in a hybrid setup.
Responsibilities
- Monitor and manage client accounts to ensure timely payment of invoices
- Send payment reminders, follow-up emails, and make calls to clients as required
- Resolve billing disputes and investigate reasons for delayed payments
- Document all collection activity and maintain accurate records of client interactions
- Collaborate with internal teams (Sales, Operations, Finance) to resolve discrepancies and escalate issues as needed
- Generate weekly and monthly AR aging reports
- Track collection metrics such as days sales outstanding (DSO), overdue accounts, and collection effectiveness
- Provide analysis and recommendations to management regarding high-risk accounts or recurring payment issues
- Support month-end close by ensuring accurate account balances and reporting AR adjustments
- Maintain compliance with internal policies, company procedures, and applicable laws
- Represent the company professionally in all client interactions
- Support customer satisfaction while enforcing payment terms
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field
- 2–4 years of experience in accounts receivable, collections, or related finance role
- Strong understanding of accounting principles, AR processes, and invoice management
- Proficiency in MS Excel (pivot tables, lookups) and MS Office suite; experience with accounting software (e.g., NetSuite) preferred
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- High attention to detail and accuracy
- Willingness to work on a hybrid set-up and on a night shift schedule in Silver City, Pasig City
Benefits
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Coordinator of Planning in charge of projects and managing people at Riachuelo. Aiming positive impacts in fashion and credit sectors within the Brazilian market.
Analista de Planejamento de Cobrança focado em recuperação de crédito e melhoria contínua em operações. Colaborando com canais de cobrança e projetos analíticos.
Analista de Planejamento de Cobrança III na Realize CFI, instituição financeira das Lojas Renner S.A. Atuará na gestão de portfólio e execução de Cobrança.
Debt Collection Consultant managing client accounts for Creditas. Engaging clients to understand and resolve payment issues while providing excellent service.
Collections Team Lead at Enova mentoring contact center representatives for successful customer experiences. Collaborating with management for team efficiency and effectiveness in a hybrid work environment.
Customer support specialist at Atento, focusing on negotiating telecommunication service debts. Role includes hybrid/in - person training and customer engagement in São Caetano do Sul.
Collections Junior Specialist handling billing, payment communications, and account management for Infobip. Ensuring client payment concerns are addressed efficiently while following company procedures.
Managing the collections process for Comcast Business by addressing delinquencies and resolving inquiries through effective communication methods. This role ensures customer accuracy and satisfaction while adhering to company guidelines.
Customer service specialist for a telecom company negotiating debts for telecommunications services. Identifying client needs and providing solutions while using specific systems for records.