Hybrid Business Development Manager

Posted 1 hour ago

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About the role

  • Regional Business Development Manager for Care Quality Pharmacy expanding partnerships across England and Wales. Building strong relationships with stakeholders and managing client satisfaction in a field-based role.

Responsibilities

  • Identify, target and secure new care home clients within the allocated region
  • Build strong relationships with care homeowners, regional directors and managers
  • Present CQP’s services clearly and professionally, including transition support, SLAs and CQP’s Service Standards
  • Manage the full sales cycle from initial meeting through to contract signature and onboarding
  • Work with internal operations and onboarding teams to ensure smooth transitions of new homes
  • Act as the primary commercial contact for existing CQP client homes in the region
  • Maintain regular contact with clients to ensure satisfaction and identify opportunities to improve service
  • Support retention by proactively addressing issues, risks or concerns in collaboration with operations and pharmacy teams
  • Build trusted relationships with care home groups, senior management teams and key decision-makers
  • Represent CQP professionally at meetings, regional forums, events and care sector networking opportunities
  • Work closely with internal stakeholders (pharmacy operations, onboarding, logistics, IT and customer support) to ensure client expectations are met
  • Maintain an accurate sales pipeline and forecast
  • Track opportunities, meetings and conversions in the CRM system
  • Provide regular updates on performance, pipeline and regional market activity
  • Monitor competitor activity and market trends within the region

Requirements

  • Proven experience in B2B business development within care homes, healthcare, social care or related sectors
  • Strong relationship-building and communication skills
  • Comfortable working in a field-based, target-driven role
  • Highly organised with strong time management skills
  • Confident presenting to senior stakeholders
  • Full UK driving licence and willingness to travel regionally

Benefits

  • Uncapped commission / performance-related bonus
  • Company car allowance or mileage expenses

Job title

Business Development Manager

Job type

Experience level

Mid levelSenior

Salary

£45,000 per year

Degree requirement

No Education Requirement

Location requirements

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