Regional Business Development Manager for Care Quality Pharmacy expanding partnerships across England and Wales. Building strong relationships with stakeholders and managing client satisfaction in a field-based role.
Responsibilities
Identify, target and secure new care home clients within the allocated region
Build strong relationships with care homeowners, regional directors and managers
Present CQP’s services clearly and professionally, including transition support, SLAs and CQP’s Service Standards
Manage the full sales cycle from initial meeting through to contract signature and onboarding
Work with internal operations and onboarding teams to ensure smooth transitions of new homes
Act as the primary commercial contact for existing CQP client homes in the region
Maintain regular contact with clients to ensure satisfaction and identify opportunities to improve service
Support retention by proactively addressing issues, risks or concerns in collaboration with operations and pharmacy teams
Build trusted relationships with care home groups, senior management teams and key decision-makers
Represent CQP professionally at meetings, regional forums, events and care sector networking opportunities
Work closely with internal stakeholders (pharmacy operations, onboarding, logistics, IT and customer support) to ensure client expectations are met
Maintain an accurate sales pipeline and forecast
Track opportunities, meetings and conversions in the CRM system
Provide regular updates on performance, pipeline and regional market activity
Monitor competitor activity and market trends within the region
Requirements
Proven experience in B2B business development within care homes, healthcare, social care or related sectors
Strong relationship-building and communication skills
Comfortable working in a field-based, target-driven role
Highly organised with strong time management skills
Confident presenting to senior stakeholders
Full UK driving licence and willingness to travel regionally
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