Server Administrator managing the effective provisioning, installation, and maintenance of systems for Sanford Health. Collaborating with internal teams and external vendors to resolve issues and enhance system performance.
About the role
- Systemadministrator for installation and maintenance of Windows and macOS systems. Handling first-level support requests and ensuring smooth communication within teams.
Responsibilities
- You are responsible for the installation, configuration and maintenance of our Windows 11 and macOS workstation systems, which are managed via Microsoft Intune
- You receive and reliably process employee requests as part of first-level support
- You analyse system faults using our monitoring system and forward relevant information to the responsible teams
- You work closely with other departments to ensure smooth communication and efficient resolution of user issues
- You create and maintain technical documentation and manuals for the systems you support.
Requirements
- A completed IT qualification or the motivation, as an experienced hire or career changer, to master complex IT challenges
- Ideally several years of experience in technical support or customer service
- Excellent communication skills and the ability to explain complex technical matters clearly and understandably
- Solid knowledge in supporting Windows and macOS workstation systems as well as in the Microsoft 365 environment
- Experience in supporting and administering applications such as Jira, Confluence or comparable systems
- Enjoy working in a team and the willingness to take on tasks independently and in a structured manner
- Very good German language skills and English skills at least at B1 level.
Benefits
- Hybrid working model with flexible hours
- 50% remote work
- 30 days of annual leave
- Additional days off on 24 December, 31 December and Rosenmontag (Carnival Monday)
- Access to the Udemy learning platform
- Comprehensive mobility package (Deutschlandticket, JobRad, parking)
- Urban Sports Club membership
- Regular team events such as team meals, summer BBQ and the Christmas party
- Professional working environment with plenty of room for professional and personal development
- Open company culture — we communicate across all areas on an equal footing and use informal forms of address (German "Du")
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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