About the role

Lead Implementation Specialist responsible for high-complexity onboarding projects in DACH regions. Drive successful rollouts and mentor junior specialists while managing multiple stakeholders.

Responsibilities

Own and deliver high-complexity implementation projects involving ERP integrations, ensuring structured delivery and successful adoption across Travel & Spend.
Coordinate multiple stakeholder groups, including finance leaders, project managers, IT teams, and external consultants, keeping everyone aligned on shared goals.
Design advanced setups and complex customisations, applying creative problem-solving where standard solutions are not sufficient.
Apply financial expertise to onboard Invoice modules, supporting customers with policies, workflows, and approval processes.
Build a strong understanding of ERP systems and finance technology (e.g. NetSuite, Dynamics BC, Dynamics F&O); while you won’t be coding or troubleshooting, an interest in data flows and system interactions is essential.
Coordinate internal and external technical teams to ensure integrations are delivered smoothly.
Proactively resolve escalations and provide clear, solution-oriented guidance when challenges arise.
Mentor and guide junior Implementation Specialists, sharing best practices, technical knowledge, and onboarding tips.

German working proficiency is essential, as you’ll communicate with German-speaking customers and stakeholders daily.
Solid experience in customer-facing roles, including hands-on ownership of projects or implementations in a structured environment.
Demonstrated ability to manage complex implementations, ideally involving integrations, finance systems, or multi-stakeholder delivery.
Strong technical and/or financial acumen gained through education or practical experience.
Excellent communication and stakeholder management skills, with the ability to align cross-functional teams towards a successful onboarding outcome.
Highly organised, detail-oriented, and comfortable managing multiple complex workstreams.
A proactive, collaborative, and problem-solving mindset.
Experience or strong exposure to self-serve or custom integrations (e.g. SSO, HRIS, SCIM, ERP, CRM).
Background in consulting, finance, or customer onboarding / technical implementation.
Experience with Spend Management solutions or ERP implementations.

Receive competitive compensation and equity ownership in Perk.
Rest and recharge with our generous allocation of vacation days plus public holidays.
Take control of your physical health with your choice of private healthcare or a gym allowance.
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.
Join our unforgettable Perk events, including our spectacular annual summer party.
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.
Make your money go further with our flexible compensation plan.
Focus on your family with 17 weeks’ paid parental leave during your child’s first year.
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.
Broaden your horizons with up to 20 "Work from Anywhere" days per year.
Nurture your language skills with in real-life English, Spanish and Catalan lessons.
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support.