Hybrid Residential Sales Consultant

at Pella Windows & Doors of North Carolina and Southwest Virginia

• Job title: Residential Sales Consultant
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• Residential Sales Consultant conducting in-home sales for Pella Corporation in Toronto area. Seeking motivated professionals for residential window and door replacement consultations.

Responsibilities

• Responsible for performing in-home residential window and door replacement consultations
• Following Pella’s in-home selling process, product demonstrations, project evaluation and measuring, project estimating, closing the sale, following the job through the system, and collecting the payment after the install is completed
• Managing all practices and procedures designed to increase sales, enhance profitability, and develop very satisfied customers
• Expected to generate repeat customers, referral customers, and new customers independent of Pella’s advertising and marketing efforts
• Be available for customer appointments during some evenings and every other Saturday
• Rotating weekly schedule Monday - Saturday, and Monday -Thursday

Requirements

• BS/BA, AA or Technical degree preferred, 2-4 year’s sales, customer service, or general business experience preferred
• Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable
• Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications
• Expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.)
• Excellent verbal and written English language skills are required as well as good public relations and customer service skills
• Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals
• Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers
• Must display excellent phone and email etiquette
• Must be able to present appropriate attitude for the situation when interacting with customers or coworkers
• Must be a team player and exhibit a strong desire to learn and promote self-growth
• Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion
• Attention to detail is required
• Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines
• Must be able to develop trust and confidence of customers, coworkers and managers
• Must present in a clean and neat physical appearance
• Must be able to investigate issues and resolve conflict in the best interests of the business and our customers
• Ability to subtract two digit numbers and to multiply and divide with 10s and 100s
• Ability to perform calculations using units of money, time, measurement, etc.
• Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth
• Ability to apply basic concepts of algebra, geometry and general business math

Benefits

• Uncapped commission-based compensation
• Monthly bonus opportunities
• Base pay during training period
• Hybrid work environment that includes your home office & appointments in the customer’s home
• Full benefits package which includes medical, dental, and vision
• In-depth training program that includes virtual & hands on learning
• Quality engineered product solutions that are unmatched in the window and door industry
• Smartphone, laptop computer, and product samples provided
• Solid reputation of the Pella Brand