Hybrid Business Partner, People Operations

at Peaksware Holdings, LLC

• Job title: Business Partner, People Operations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $79,022 - $131,704 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Louisville, United States

About the role

• People Operations Business Partner aligning HR with business objectives at Peaksware. Fostering relationships of trust within the organization for effective HR management.

Responsibilities

• Define and implement a cadence of meetings with key stakeholders to proactively discuss and address concerns.
• Provide day-to-day performance management guidance such as coaching, counseling, career development, disciplinary action, etc.
• Manage and resolve employee relations issues. Conduct effective, thorough, and objective investigations as needed.
• Work closely with leadership and employees to improve work relations, build morale, and increase productivity and retention.
• Identify opportunities and help customize programs to fit the organization's needs.
• Identify training needs, both at team and individual levels, and make recommendations for resolution. Participate in the evaluation and monitoring of training programs to ensure success. Follow up to ensure training objectives are met and implemented into practice.
• Understand and provide guidance on workforce planning, succession planning, and restructures. Partner closely with the business to understand their unique strategy and needs.
• Stay abreast of current and future legal requirements. Understand how those requirements relate to and impact the day-to-day management of employees. Reduce legal risks and ensure compliance; partner with legal as needed/required.
• Facilitate voluntary and involuntary termination meetings.
• Demonstrate Peaksware values and serve as a role model for others in the organization.
• Support the following activities while leveraging Peaksware provided tools and strategies: Performance Management, Compensation, Benefits, Rewards and Recognition, Career path coaching and succession planning for high performers, Diversity, Equity, and Inclusion Initiatives.

Requirements

• Prior experience working as a Business Partner, Manager of HR, or similar.
• Demonstrated understanding of best practice HR concepts, with an ability to analyze and problem solve complex HR issues.
• Strong knowledge of local, state and federal employment laws.
• Experience managing complex employee relations situations, including HR investigations.
• Experience with coaching and talent development.
• Excellent communication and interpersonal skills with the ability to communicate at all levels of the organization.
• Excellent time management skills with a proven ability to meet deadlines.
• Reliable and trustworthy with the ability to maintain confidentiality.
• Excellent organization skills and meticulous attention to detail; process oriented.
• Commitment and ownership of job responsibilities.
• Demonstrated initiative. Ability to identify things that need to be done or areas where assistance would be helpful, with the desire to jump in and assist without being asked.
• Curiosity, integrity, honesty.
• PHR and/or SHRM certification is a plus.

Benefits

• We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program.
• Additional coverage options including Accident & Critical Illness insurance as well as Hospital Indemnity are also available.
• We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D.
• Additional coverage options including Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child are also available.
• We offer a 401(K) including a company match.
• We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources.
• Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers.
• Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees.
• Access to our onsite Music and Podcast Studio.