Hybrid Sales Operations Manager

at PCG DACH

• Job title: Sales Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Hamburg, Germany

About the role

• Sales Operations Manager managing HubSpot and optimizing sales processes at PCG. Collaborating closely with teams to ensure data quality and operational efficiency.

Responsibilities

• You will act as Product Owner for HubSpot within Sales.
• Overall responsibility for the structure, logic and ongoing development of HubSpot (Sales Hub, and in the future Marketing & Service Hubs).
• Define, implement and enforce clear CRM governance rules (mandatory fields, deal stages, naming conventions, lifecycle stages).
• Ensure high data quality (completeness, timeliness, consistency).
• Perform regular CRM audits including cleanup, duplicate management and data hygiene.
• Serve as the central interface for CRM topics between Sales, Marketing, Finance, Operations and IT.
• Evaluate, implement and maintain integrations (e.g., Odoo, website, and other internal tools).
• Design, document and optimize our sales processes end-to-end.
• Define and continuously optimize the lead-to-opportunity and opportunity-to-cash processes.
• Map complex sales realities (cloud portfolio, hyperscalers, multi-cloud, services & managed services).
• Act as the CRO’s co-pilot for revenue management.
• Build and maintain a reliable bottom-up forecasting model.
• Make sales measurable, comparable and controllable — and derive actionable recommendations.

Requirements

• Several years of professional experience in Sales Operations, CRM, Revenue Operations or a comparable field.
• Strong understanding of sales processes and their data-driven management.
• High standards for data quality, structure and traceability.
• Ability to interpret numbers, not just present them.
• Excellent self-organization, strong documentation skills and a structured way of working.
• Clear, direct and transparent communication.
• Excellent German and English skills.
• Ideally, you have extensive experience with HubSpot or have even worked at a HubSpot agency and know the tool inside out.

Benefits

• Pure flexibility: Work the way that fits your life — remotely within Germany, hybrid, or from one of our offices in Germany (Magstadt, Darmstadt, Berlin, Munich, Hamburg, Cologne, Ulm, Heidelberg, Frankfurt).
• Workation: Want to work and discover new places? Use up to 30 days of workation per year and combine work with adventure.
• Time off: Recharge when you need to with 30 days of vacation per year.
• Your hardware, your choice: Mac, Windows or Linux — you decide what you prefer to work with.
• Grow with us: Training, labs and certifications from AWS, Azure, Google & SAP — we push your cloud know-how.
• Feedback that matters: Regular development and salary reviews so you always know where you stand.
• More than the basics: choose between a Spendit Card, Wellpass or the Deutschlandticket. On top of that, we offer a childcare subsidy and bike leasing as additional extras for life beyond the laptop.
• Team spirit: Whether team events, summer party or Christmas celebration — we celebrate successes together.