Senior Sales Operations Manager overseeing operations for Adobe's Americas Digital Media Sales team. Collaborating with sales leaders to drive success, optimize operations, and enhance performance.
About the role
- Sales Operations Manager at MarketStar focused on managing sales data and insights for the X team. Analyzing performance metrics and driving process improvements in a hybrid work setting.
Responsibilities
- Collaborate with Team Leaders and client stakeholders to identify and resolve process bottlenecks.
- Identify key trends at the representative, team, and market levels to drive the business forward.
- Master program operations to identify and implement continuous process improvements.
- Analyze performance metrics to determine trends and guide overall program strategy.
- Manage sales coverage assignments and provide accurate growth forecasting.
- Conduct weekly, monthly, and quarterly forecasting to monitor and measure sales performance.
- Generate data-driven insights and forecasts for strategy planning and media campaign spend.
- Develop and maintain reports and dashboards supporting the revenue lifecycle with high levels of accuracy.
- Inspect sales process effectiveness and work with leadership to optimize the sales funnel.
- Provide actionable insights to sales leadership to guide focus and daily activity.
- Present reports including Pipeline & Revenue Forecasting, Trend Analysis, and Aggregation of Customer Insights.
- Manage administrative operations including employee onboarding/offboarding in systems and roster management.
- Provide necessary data points for Weekly, Monthly, and Quarterly Business Reviews.
- Serve as the main point of contact for tool-related questions and technical escalations.
- Other applicable duties as assigned.
Requirements
- 2+ years of Sales Operations or Data Analysis experience; digital ad/media experience is strongly preferred.
- Proven ability to interpret data dashboards to identify trends and focus areas.
- Expert proficiency in Google Sheets and Microsoft Office.
- Experience using data visualization platforms, such as Tableau or similar tools, is preferred.
- Excellent verbal, written, interpersonal, and organizational skills.
- Results-oriented mindset with the ability to influence performance through data.
- Ability to work at both micro and macro levels in a fast-paced team environment.
- Capability to adapt well to change and successfully adjust priorities as needed.
- Successful completion of a skills assessment during the interview process.
Benefits
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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