Sales Operations Manager at MarketStar focused on managing sales data and insights for the X team. Analyzing performance metrics and driving process improvements in a hybrid work setting.
Responsibilities
Collaborate with Team Leaders and client stakeholders to identify and resolve process bottlenecks.
Identify key trends at the representative, team, and market levels to drive the business forward.
Master program operations to identify and implement continuous process improvements.
Analyze performance metrics to determine trends and guide overall program strategy.
Manage sales coverage assignments and provide accurate growth forecasting.
Conduct weekly, monthly, and quarterly forecasting to monitor and measure sales performance.
Generate data-driven insights and forecasts for strategy planning and media campaign spend.
Develop and maintain reports and dashboards supporting the revenue lifecycle with high levels of accuracy.
Inspect sales process effectiveness and work with leadership to optimize the sales funnel.
Provide actionable insights to sales leadership to guide focus and daily activity.
Present reports including Pipeline & Revenue Forecasting, Trend Analysis, and Aggregation of Customer Insights.
Manage administrative operations including employee onboarding/offboarding in systems and roster management.
Provide necessary data points for Weekly, Monthly, and Quarterly Business Reviews.
Serve as the main point of contact for tool-related questions and technical escalations.
Other applicable duties as assigned.
Requirements
2+ years of Sales Operations or Data Analysis experience; digital ad/media experience is strongly preferred.
Proven ability to interpret data dashboards to identify trends and focus areas.
Expert proficiency in Google Sheets and Microsoft Office.
Experience using data visualization platforms, such as Tableau or similar tools, is preferred.
Excellent verbal, written, interpersonal, and organizational skills.
Results-oriented mindset with the ability to influence performance through data.
Ability to work at both micro and macro levels in a fast-paced team environment.
Capability to adapt well to change and successfully adjust priorities as needed.
Successful completion of a skills assessment during the interview process.
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
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