Sales Operations Analyst supporting administrative workflows for sales operations at Wolters Kluwer. Focusing on process improvement and collaboration across teams while maintaining data integrity.
Responsibilities
Support end-to-end administrative workflows to ensure timely and accurate execution.
Maintain and improve operational process documentation.
Ensure data accuracy and consistency across Salesforce, SAP, and other internal systems.
Support data integrity initiatives within sales systems.
Collaborate closely with sales, leadership and finance teams to facilitate approvals and ensure alignment.
Assist in identifying opportunities for process improvements.
Provide operational support that enables the sales team to focus on strategic priorities.
Coordinate with cross-functional teams to support sales initiatives.
Requirements
Bachelor's degree in business or equivalent work experience
5+ years' experience in sales operations
Analytical Skills: Ability to analyze data and generate actionable insights
Project Coordination: Experience in coordinating small-scale projects
CRM Systems: Basic familiarity with Customer Relationship Management systems
Financial Systems: Basic familiarity with SAP or similar financial systems and strong mathematical skills
Hands on experience with Microsoft Excel
Problem-Solving: Capability to identify issues and propose solutions
Process Improvement: Interest in identifying and suggesting process enhancements
Technical Aptitude: Ability to learn and utilize sales tools and systems
Interpersonal Skills: Effective interaction and collaboration with internal teams and external customers.
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