Sales Operations Coordinator supporting VitalSource’s sales team with operational tasks and client interactions. Managing sales data and assisting in strategic initiatives to enhance sales efficiency.
About the role
- Sales Operations Coordinator supporting the Sales team at Anapaya in Zurich. Managing schedules, tracking deals, and coordinating with partners and stakeholders.
Responsibilities
- Proactive support in scheduling appointments with end customers, partners, and internal stakeholders (e.g., Customer Engineering / Pre-Sales)
- Coordination of meetings including agendas, participants, documentation, and follow-up
- Ensuring that "Next Steps" are clearly defined and consistently tracked
- Following up on open tasks: quotes, inputs from partners, customer feedback, and internal approvals
- Structured maintenance of deals, contacts, and activities in the CRM (HubSpot)
- Preparation of offer and contract documents (templates, formal data entry, version control)
- Coordination with partners (e.g., for joint customer meetings, quote inputs, technical clarifications)
- "Gentle but persistent" follow-ups to ensure deliverables are provided on time
- Ensuring responsibilities are clear regarding who delivers what by when
- Support with weekly sales updates: status lists, "Must-Win" deals, forecast inputs
- Building and refining simple processes (checklists, templates, standard workflows)
- Quality control: ensuring accountability, cleanliness, and data hygiene in the CRM (HubSpot)
Requirements
- 1-2+ years of experience in Sales Support / Sales Operations / Assistance in a B2B environment (ideally in Tech/IT)
- Strong organizational talent, high ability to prioritize, and reliability
- Enjoyment of following up and coordinating (without "Hard Selling")
- Basic technical understanding (networks/software/IT) – you don't have to know everything, but you are curious and learn quickly
- Very good German and English skills (written and spoken); other languages are a plus
- Confident use of Office tools; CRM experience (especially HubSpot) is an advantage
- Based in canton Zurich or surrounding areas and willing to come to our office a few times a week
Benefits
- A dynamic and agile work environment where you can make a significant impact
- 5 weeks of holidays
- An open corporate culture with flat hierarchies and short communication channels
- Weekly after-work drinks at the office
- Multiple team events and trips
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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