Sales Operations Manager managing Sales CRM (Hubspot) for UK’s fastest-growing car marketplace. Collaborating with teams to optimize sales processes and drive growth.
Responsibilities
Own and optimize our Sales CRM tooling (Hubspot), including; (i) pipeline management and prioritisation, workflow automation, and reporting infrastructure.
Lead on process improvement, including implementing new processes and workflows within existing systems and rolling these out across our sales teams
Work with sales leaders to refine and optimise our sales strategy and organisational structure, including future planning and forecasting activities.
Own core processes to identify and prioritise pipelines / sales opportunities to the broader team in addition to setting up and managing operational aspects such as lead allocation, recycling and reporting.
Contributing to weekly and monthly business reviews, working closely with executive-level stakeholders to inform the wider business on performance of our sales teams.
Deliver regular insights and dashboards on sales performance (e.g. pipeline, conversion, churn); track and report on key sales KPIs.
Automate parts of the existing sales workflow; identify, test and own new opportunity areas that could be managed centrally and using AI tools to drive growth (e.g. churn prevention).
Requirements
3+ years of experience working in sales / revenue operations
Experience working with Sales CRM tools, with Hubspot experience a strong preference
Strong numeracy and modelling skills (incl. Excel / Google Sheets) with the ability to interpret and manipulate data into clear insights and decisions (SQL and Google Big Query experience is preferred)
Great communicator. Strong verbal and written communication
Startup mindset. You thrive in ambiguity, are comfortable wearing multiple hats, and enjoy finding scrappy, pragmatic solutions.
Organised and adaptable. Able to prioritise effectively, manage multiple projects simultaneously, and respond quickly to shifting priorities.
Self-starter. You take initiative and ownership, proactively identifying areas for improvement and getting stuck in to make them better.
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