Account Manager at Bihr, managing customer relationships and expanding market presence in Northeast Netherlands. Involved in sales plans and customer satisfaction initiatives.
PL
Onsite Employee Benefits Account Manager
Posted 3 hours ago
About the role
- Employee Benefits Account Manager providing client-centered insurance solutions and managing benefit inquiries in Flower Mound, TX. Assist in maintaining client satisfaction and advising on benefit plan options.
Responsibilities
- Assist in managing client accounts, ensuring satisfaction, analyzing benefit offerings, providing solutions, and preparing renewal presentations.
- Stay informed about industry trends and lead educational sessions during Open Enrollment.
- Advise clients on benefit plan administration, compliance, funding options, and address inquiries related to benefits programs.
- Serve as the point of contact for Third-Party Administrators, and guide clients through the enrollment process.
- Provide ongoing support to maintain client relationships, prioritize tasks, and seek assistance to meet deadlines.
- Meet with clients to address insurance needs, ensure producers are informed of account status
- Perform other duties to support the client services team.
- Engage in professional development
- Continuously build expertise in the employee benefits space to stay at the forefront of industry standards.
- Foster a growth mindset, focusing on both personal and team development
Requirements
- 3+ years of experience in a similar position
- Life & Health Insurance license required
- Previous experience in customer service or a related field is preferred
- Quick learner with a strong aptitude for technology
- High school diploma or equivalent; a college degree is a plus
- Strong written and verbal communication skills, with the ability to build rapport with clients
- Proficiency with Microsoft Office Suite and other standard office software
- A team-oriented attitude with a passion for driving growth and success
- Ability to establish and maintain professional working relationships with clients and team members
- Authorized to work in the U.S. without sponsorship
Benefits
- Medical, Dental, and Vision Benefits
- Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
- Company paid Short-Term Disability, Long-Term Disability and Group Term Life
- Company paid Employee Assistance Program
- Paid Parental Leave
- Paid holidays
- Personalized PTO
- 401(k) with employer match
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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