Technical Support Manager at voize tackling technical issues for AI - powered healthcare solutions. Driving system integrations and ensuring customer success in a fast - growing startup environment.
About the role
- ICT-Support Engineer addressing 2nd- to 3rd-level technical support for p3b AG. Collaborating with developers and managing IT infrastructure tasks in Bern, Switzerland.
Responsibilities
- You handle incidents at 2nd- to 3rd-level support and find efficient solutions
- You analyze and resolve more complex technical issues
- You troubleshoot incidents directly via phone, remote access, or on-site
- You take care of infrastructure, servers, and networks
- You also create and maintain relevant documentation (e.g., manuals and guides)
- You manage user and permissions administration
- You work closely with developers and other key stakeholders within the company
Requirements
- Completed training in IT or equivalent professional experience
- Knowledge of Windows Server and M365/Azure
- Demonstrated professional experience in ICT support
- Category B driving license is an advantage
- German, spoken and written (C1)
- English, at least level B2
Benefits
- Flexible working models in the Bern region as well as remote/home office options
- Varied responsibilities with room for initiative and professional development
- A successful company with long-standing presence in the Swiss market
- A work environment that encourages creativity and personal responsibility
- Flexible working hours for an optimal work–life balance
- Part-time work models are possible
- Support for your professional development
- Attractive and modern working conditions
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Technical Support Specialist providing customer care and technical support for Avidbots products. Continuous interaction with clients and resolution of technical issues in a hybrid work environment.
Premium Support Rep at Concord Technologies assisting healthcare customers with document exchange solutions. Focused on customer service and support using AI - driven technology in a hybrid work environment.
Systems Management Specialist maintaining and optimizing IT infrastructure for clients. Collaborating on innovative solutions and troubleshooting issues to ensure peak performance.
Technical Support Engineer at Advansys providing support for RAID - related systems and troubleshooting various data technologies. Collaborating with cross - functional teams to enhance efficiency and resolve issues.
Lead Production Support Analyst managing production support operations for Individual Solutions & WFG applications. Focus on availability, performance, and operational excellence in a hybrid work environment.
Loan Support Analyst Senior responsible for covenant monitoring, financial analysis, and ensuring compliance with loan documents for PNC. Collaborating on a portfolio of commercial real estate loans with heightened borrower interactions.
Technical Support Engineer providing troubleshooting and diagnostic support for KLA equipment. Collaborating with specialists and supporting escalated issues with 40 - 70% travel.
Customer Support Engineer providing exceptional support for Zoho's SaaS products in the European market. Collaborating with teams to resolve technical issues and assist customers in optimizations.
Analytical role supporting brokerage team with fast, high - quality market and property analysis at Newsec. Focused on data handling, research, and preparing materials for brokers.