Application Support Analyst responsible for technical and application support for payment systems. Working in a hybrid environment while ensuring seamless operations and reliability of payment services.
About the role
- Technical Support Engineer providing troubleshooting and diagnostic support for KLA equipment. Collaborating with specialists and supporting escalated issues with 40-70% travel.
Responsibilities
- Respond to ongoing technical issues of KLA equipment
- Assist field engineers in diagnosing, troubleshooting, and debugging equipment and systems
- Collaborate with specialists and teams to resolve technical issues
- Create document content relative to troubleshooting processes
- Travel within the region and worldwide to support escalated issues on-site
Requirements
- Master's Level Degree and related work experience of 0 years
- Bachelor's Level Degree and related work experience of 2 years
- OR equivalent work experience
Benefits
- medical
- dental
- vision
- life
- 401(K) including company matching
- employee stock purchase program (ESPP)
- student debt assistance
- tuition reimbursement program
- development and career growth opportunities and programs
- financial planning benefits
- wellness benefits including an employee assistance program (EAP)
- paid time off
- paid company holidays
- family care and bonding leave.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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