Service Delivery Manager leading IT support team for a tech house empowering businesses in engineering. Focusing on IT service delivery, operational excellence, and stakeholder coordination.
About the role
- Sr. Director, Sales and Operations Planning responsible for demand planning and business insights at Otter Products. Leading analysis and ensuring alignment with strategic business objectives.
Responsibilities
- Lead the design, implementation, and continuous improvement of the company’s S&OP framework.
- Oversee the development of accurate, data-driven demand forecasts.
- Define, monitor, and report on key performance indicators (KPIs).
- Act as the central integrator between Sales, Marketing, Operations, Finance, and Supply Chain.
- Present findings, material risks, and scenario planning options to executive leadership.
- Drive improvements in planning technology, analytics, and demand management processes.
Requirements
- Bachelor’s degree in Business or Supply Chain is required.
- Minimum of twelve years of Operations, Sales, or Product Management experience is required.
- Minimum of two years in a director, or higher level, role is required.
- Experience with S&OP, IBP, and demand planning is required.
- PMP certification is preferred.
Benefits
- medical
- dental
- vision
- basic life
- voluntary life
- long-term and short-term disability
- employee assistance program
- flexible spending accounts
- health savings account
- 401(k) retirement plan
- accrued paid time off based on seniority
- volunteer time off
- parental leave
- bereavement leave
- company holidays
- years of service awards
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Tech Sales Lead managing B2B relationships in technology solutions. Driving revenue through client consultations and team leadership in a high - energy environment.
Tech Sales Lead at NerdsToGo driving B2B sales while managing operations and technical oversight. Lead revenue growth through client consultations and system designs for SMBs.
Senior Manager Enterprise Learning Operations overseeing learning systems and processes at Telecare University. Responsible for execution, governance, and improvement of enterprise learning operations and training related to Avatar (EHR).
Manager, Global Media Ops focusing on MediaOcean technology stack and North American integrations. Leading efficiencies and supporting media operations with possible global expansion.
Senior PMO Manager overseeing project coordination and compliance for top analytics firm. Driving operational excellence and stakeholder management to improve project outcomes across multiple teams.
Executive Director leading Biologics Technical Operations for a global healthcare leader in India. Driving biologics innovation while managing extensive technical operations and regulatory activities.
Associate Director managing strategic growth initiatives for Exhibitor Products in Gartner’s B2B conference portfolio. Leading a diverse team and collaborating across global partnerships for maximum revenue growth.
Capture & Growth Operations Lead responsible for pursuing federal business opportunities and managing a pipeline. Engage with government customers and support proposal efforts, ensuring alignment with company capabilities.
Senior Analyst for Cloud Ops focused on maintaining critical GCP environments and leading incident resolution. Support improvements in infrastructure and collaboration with multiple teams.