About the role

  • Senior Analyst for Cloud Ops focused on maintaining critical GCP environments and leading incident resolution. Support improvements in infrastructure and collaboration with multiple teams.

Responsibilities

  • Serve as a specialist in the support and evolution of critical GCP environments;
  • Lead the resolution of complex and critical incidents, including cross-service scenarios;
  • Define mitigation and incident recovery strategies;
  • Conduct RCA and postmortems for P1 and P2 incidents, ensuring preventive and corrective action plans;
  • Propose and implement improvements to architecture, capacity, performance, and reliability;
  • Develop automations and infrastructure-as-code (IaC) using Terraform to reduce repetitive toil;
  • Support cost optimization initiatives in partnership with FinOps, including periodic analyses and presentations;
  • Participate in the planning and execution of the annual DR (disaster recovery) exercise;
  • Support migration initiatives and the evolution of workloads to GCP;
  • Provide technical mentoring for N1 and N2 teams, promoting standardization of runbooks, evidence, and operational best practices.

Requirements

  • Bachelor's degree (completed)
  • Advanced experience in operation, support, or reliability of production and critical GCP environments
  • Advanced troubleshooting skills, including log and metric analysis
  • Strong knowledge of networking and managed GCP services (Compute Engine, Cloud Storage, Cloud SQL, BigQuery, Cloud Run/Cloud Functions, Pub/Sub)
  • Experience with automation, IaC (Terraform), and continuous improvement practices
  • Ability to act as a technical reference, coordinating with multiple teams and vendors
  • Technical English (preferred)
  • Google Cloud certifications – Professional Cloud Architect or Professional Cloud DevOps Engineer (preferred)
  • Experience with Kubernetes/GKE (preferred)
  • Knowledge of Service Mesh (preferred)
  • Experience with APIs (Apigee) (preferred)
  • Experience with FinOps, cloud cost control and governance (preferred)

Benefits

  • Health insurance
  • Life insurance
  • Home office allowance
  • Salary advance
  • Dental insurance
  • Total Pass
  • Day off
  • Care (employee assistance program)
  • Pet love (pet benefit/program)

Job title

Senior Cloud Ops Analyst, GCP

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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