Customer Success Assistant engaging with clients through various platforms. Supporting store teams and addressing customer needs focused on relationship building and satisfaction.
About the role
- Senior Customer Success Manager responsible for developing relationships with prestigious law firms. Focusing on strategic partnerships and driving customer expansion in the legal tech industry.
Responsibilities
- Own relationships with some of the most prestigious law firms in the world
- Act as a strategic partner to senior legal and real estate stakeholders
- Travel regularly to client offices across the US
- Define how Customer Success scales in the US market
- Help build the future US CS team
Requirements
- 5+ years in Customer Success, Account Management, or strategic SaaS account ownership.
- Experience managing sophisticated enterprise customers.
- Proven ability to drive renewals and expansions.
- Exceptional executive communication skills.
- Willingness to travel regularly across the US.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
- Paid time off
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
CRM Analyst supporting marketing campaigns for a major jewelry brand in Brazil. Collaborating with teams to analyze customer behavior and optimize CRM strategies.
Senior Client Success Manager managing high - value accounts and driving client satisfaction for healthcare providers. Ensuring effective platform engagement and retention in a high - growth startup environment.
Senior Microsoft Dynamics 365 CRM Consultant leading design, configuration, and deployment of CRM solutions. Collaborating with stakeholders to translate requirements into scalable CRM systems.
Client Success Manager leading Client Success strategy and growth for Pave Bank's global client portfolio. Shaping customer experiences and retention through strategic oversight and leadership.
Customer Success Manager ensuring successful campaign execution at Arizent, bridging sales and client support roles. Collaborating across teams for effective project management and client satisfaction.
Founding Customer Success Manager defining post - sales lifecycle for an AI - driven legal tech company. Leading customer success initiatives with mid - to - large law firms to ensure adoption and value.
Manager Customer Success at LegalPlace simplifying legal processes for businesses and individuals. Focused on team performance, client satisfaction, and data - driven improvements.
Enterprise Customer Success Manager responsible for scaling customer success at AthenaHQ. Building long - term partnerships and shaping a proactive customer - centric culture in a growing AI company.
Customer Success Specialist managing client relationships and driving satisfaction for SaaS pay equity solutions. Ensuring customer onboarding, product adoption, and strategic success through collaboration with internal teams.