Hybrid Senior Director, Quality Business Process Excellence

at OneTrust

• Job title: Senior Director, Quality Business Process Excellence
• Job type: Full Time
• Experience level: Senior
• Salary: $173,000 - $299,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Horsham, United States

About the role

• Senior Director responsible for Innovating Medicine Quality processes at Johnson & Johnson. Leads end to end business processes, collaborating with various functions for improvements.

Responsibilities

• Responsible for the enablement of the Innovative Medicine Quality processes & deliverables; leads specific end to end programs and owns specific end to end business processes.
• Create and maintain the process decomposition and the continuous improvement of key Quality processes.
• Consolidate the investment picture for the Quality Systems function.
• Have ownership of specific end to end business processes for Innovative Medicine Quality.
• Shape supply chain resiliency in close collaboration with R&D, Commercial, Supply Chain and Enterprise functions.
• Oversight over a group of e2e business excellence people who work primarily on e2e programs and support Innovative Medicine Quality with strategic problem statements.
• Lead improvements in e2e processes in partnership with key business functions.
• Drive consistency and continuous improvement in line with business needs and scope.
• Investment management for Quality Systems in collaboration with the IMQ Strategy & Operations function.

Requirements

• A Bachelor’s degree is required.
• An MBA or advanced degree is preferred.
• A minimum 10-12 years relevant business experience is required.
• A minimum of 8 years in Supply Chain (Operational), Quality or R&D is required.
• Black Belt Certification is preferred.
• Proven overall PE knowledge in Six Sigma, Lean or DEX is required.
• High tolerance for ambiguity in a complex environment.
• Makes the complex clear and easily understood by others.
• Ability to build effective partnering relationships.
• Familiarity with all aspects of the area supported, knows how value is created in the business, understanding the key levers for driving breakthrough improvement.
• Understanding of overall business environment, including financial acumen.
• Leverage a deep understanding of internal and external customer needs and insights to inform decision making and strengthen overall value to the customer.
• Track record of influencing the external environment based on knowledge of social, political, regulatory and economic issues affecting businesses domestically and globally.
• Consensus management skills.
• Full understanding of performance management metrics and ability to link them to strategic objectives.
• Insight and business acumen, outside orientation and networking capability.
• Leverage business metrics, analytics and external data to generate insights and drive evidence-based decision making.
• Challenge business thinking and confront areas where improvement and breakthrough is possible.
• Driving business improvements and ensuring that projects and programs are implemented well.
• Excellent People Management skills and proven track record in building high performing teams.
• Coaching leadership style that develops talent with proven success as people leader.
• Demonstrated ability to work across organizational boundaries through influence, negotiation and partnering.
• Strong influencer and communicator across all levels of the organization.
• Ability to align improvement projects with business vision and strategy.
• Strong process thinker.
• Ability to oversee the linkage between strategy, dashboards and business processes.

Benefits

• medical
• dental
• vision
• life insurance
• short- and long-term disability
• business accident insurance
• group legal insurance
• consolidated retirement plan (pension)
• savings plan (401(k))
• long-term incentive program
• vacation –120 hours per calendar year
• sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• holiday pay, including Floating Holidays –13 days per calendar year
• work, personal and family time - up to 40 hours per calendar year
• parental leave – 480 hours within one year of the birth/adoption/foster care of a child
• condolence leave – 30 days for an immediate family member: 5 days for an extended family member
• caregiver leave – 10 days
• volunteer leave – 4 days
• military spouse time-off – 80 hours