Technical Solution Sales Manager analyzing client needs and delivering Microsoft solutions for Skaylink. Collaborating closely with Account Management and Delivery teams to ensure project success.
About the role
- Sales Associate supporting surgeons with clinical and product knowledge for DePuy Synthes products. Ensuring customer satisfaction through effective sales support and technical assistance.
Responsibilities
- Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
- Assist in the attainment of established sales goals including market share objectives in prescribed territory.
- Apply knowledge of sales process , product portfolio and customer knowledge to improve sales outcomes.
- Guide and assist surgeons in the operating room through their clinical and product knowledge.
- Use product knowledge to present, demonstrate , and ensure proper utilization of DePuy Synthes products.
- Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
- Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
- Prepare sales reports and documents as required.
- Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner.
- Ensure DePuy Synthes Services and offering meet highest quality standards.
- Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
- Differentiate DPS’s products versus competition by providing the customer unique insights.
Requirements
- Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
- Minimum of 4 years of professional and/or related experience
- Recently transitioned from Active Military Duty
- The ability to work in a lab/operating room environment
- A valid driver's license issued in the United States
- The ability to travel which may include weekend and/or overnight travel
- Residence in or willingness to relocate to the posted territory
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required
- Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible working arrangements
- Professional development opportunities
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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