Sales Manager for AHORN Hotels & Resorts enhancing customer relationships, engaging in hotel presentations, and acquiring new clients.
About the role
- B2B Coordinator providing essential administrative support to the Partners team at onefinestay. Ensuring smooth running of partner-facing activity and commercial operations in the hospitality sector.
Responsibilities
- Respond promptly and professionally to partner communications via email, phone, or CRM.
- Maintain strong relationships with key trade, corporate, and agency contacts.
- Assist the team with coordination and follow-up on high-value or time-sensitive opportunities to ensure quick turnaround.
- Maintain and update key B2B reports (sales pipeline, partner performance, activity tracking).
- Consolidate and distribute weekly and monthly dashboards for leadership and team review.
- Ensure CRM data integrity — updating partner details, tagging accounts, and logging activity accurately.
- Own calendar management for B2B meetings, reviews, and key reporting cycles.
- Support the coordination of trade shows, conferences, and partner events (e.g. registrations, logistics, materials).
- Manage internal processes such as expenses, travel coordination, and team documentation.
- Prepare meeting agendas, minutes, and follow-up actions for internal and external meetings.
- Act as a point of coordination between B2B, marketing, finance, and operations for shared initiatives.
- Support the creation of partner communications (e.g. newsletters, presentations, invitations).
Requirements
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Customer-service mindset with strong attention to detail.
- Comfortable working with multiple systems (CRM, PMS, Excel, etc.).
- Proactive, solution-oriented, and collaborative team player.
- Prior experience in hospitality, travel, or B2B coordination preferred.
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