Inside Sales Coordinator supporting business development activities in a hybrid work environment. Coordinating meetings, managing sales documentation, and nurturing customer relationships.
About the role
- Inside Sales Associate supporting Premier and Strategic Accounts at Omnissa. Collaborating with sales teams to drive operational efficiency and enhance customer experiences.
Responsibilities
- Support Transactional Sales Cycles: Collaborate with Account Executives (AEs), Solution Engineers (SEs), and Regional Directors (RDs) to advance sales opportunities.
- Act as a liaison between the sales team and internal departments to streamline deal execution and communication.
- Enhance Field Sales Productivity: Assist with deal modeling, including SKU selection, pricing guidance, and proposal creation.
- Support quote generation and ensure timely internal approvals.
- Work with Deal Management, Quoting Operations, Order Fulfillment, and the Install Base team to ensure accurate and efficient processing.
- Oversee Purchase Order (PO) preparation, particularly for Federal accounts.
- Manage Renewals: Identify and verify renewal data and distribute relevant information.
- Generate renewal cases, update quotes, and manage escalations as needed.
- Order Processing & Partner Support: Coordinate with partners, distributors, and internal teams to guide order fulfillment and handle Return Merchandise Authorizations (RMAs).
- Provide support for global support escalations as needed.
- Internal Systems & Process Expertise: Develop subject matter expertise in Omnissa’s sales systems and tools.
- Serve as a point of contact for internal inquiries related to licenses and order processing.
- Team Collaboration: Join RD team meetings and forecasting calls to stay aligned with sales goals and pipeline updates.
- Conduct weekly 1:1s with AEs to resolve open items and ensure alignment across the sales process.
Requirements
- 1–2 years of experience in a sales support, operations, or inside sales role (tech industry preferred)
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Experience working with CRM and quoting tools (Salesforce, CPQ, etc.) is a plus
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- A collaborative, solutions-focused mindset with a commitment to delivering results.
Benefits
- Health insurance
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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