Inside Sales Coordinator supporting business development activities in a hybrid work environment. Coordinating meetings, managing sales documentation, and nurturing customer relationships.
About the role
- Internal Sales Agent managing a portfolio of customers for Heidelberg Materials. Driving new business and delivering seamless commercial experiences in a fast-paced environment.
Responsibilities
- Proactively generate new leads and convert prospects through structured outbound calls
- Build strong relationships with existing customers, following a strategic call plan
- Price jobs within agreed guidelines and support market analysis with the DSM
- Handle enquiries, create accurate quotations, and manage customer interactions with professionalism and empathy
- Support order placement and ensure delivery expectations are met using our SAP system
- Work closely with DSMs, CSC, and distribution teams to ensure a high level of customer satisfaction
Requirements
- Proven experience in sales or customer service, ideally within a commercial or industrial setting
- Strong communication and negotiation skills
- Ability to manage multiple tasks and priorities with accuracy and efficiency
- A proactive mindset with a focus on delivering value to customers
- Comfortable using digital systems and tools (SAP experience is a plus)
Benefits
- Competitive salary and benefits package
- 27 days holiday (plus bank holidays)
- Agile/flexible working
- Holiday purchase and sabbatical options
- Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
- Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
- Employee Assistance Programme, retail discounts, and continuous learning opportunities
- Generous pension and life assurance
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