Hybrid Coordinator, Inside Sales

Posted 5 days ago

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About the role

  • Coordenador Inside Sales managing B2B sales teams in the construction sector. Focused on strategic client acquisition and solutions delivery with high-performance sales processes.

Responsibilities

  • Prospect for new clients and develop business opportunities in the B2B segment, focusing on the construction industry (wholesalers, retailers, home centers and e-commerce).
  • Coordinate and develop the team of inside sales representatives (Inside Sales) and Key Accounts, ensuring alignment, productivity and high performance.
  • Work strategically in both Hunter (new client acquisition) and Farmer (account maintenance and expansion) models, supporting the team in negotiations and strategic accounts.
  • Identify and understand customer needs, guiding the team in presenting appropriate solutions from the POLAR portfolio for the construction industry.
  • Develop, monitor and optimize the sales pipeline, using commercial methodologies to maximize conversion and results.
  • Lead and support commercial meetings with new clients when necessary, acting as a technical and commercial point of reference.
  • Ensure proper use of system tools (Salesforce / TOTVS), guaranteeing the recording of interactions, funnel tracking and generation of performance reports.
  • Collaborate with the Commercial, Marketing, Operations and other departments, promoting alignment of strategies and execution of sales actions.
  • Encourage flexibility in the commercial approach according to the customer profile, applying consultative selling techniques (e.g., SPIN Selling).
  • Monitor and support the team in resolving customer requests and issues, ensuring agility, satisfaction, retention and expansion of the customer base.

Requirements

  • Minimum of 3 years of experience in Inside Sales (IS).
  • Proven experience managing sales teams, including recruiting, training and developing high-performance teams.
  • Knowledge of negotiation methodologies (SPIN Selling, Challenger, etc.).
  • Ability to motivate and develop teams with a focus on achieving exceptional results.
  • Experience with Salesforce.
  • Strong analytical skills.
  • Strategic thinking and ability to develop and execute commercial strategies aligned with company objectives.
  • Self-managing and autonomous, with strong organizational and planning skills.
  • Proactive and team-oriented, able to work independently and collaboratively with other departments.
  • Flexibility and adaptability to handle different customer profiles and situations.
  • Excellent written and verbal communication skills, including the ability to present value propositions and conduct negotiations.
  • Proactive profile, strongly results- and target-oriented, with problem-solving skills.

Benefits

  • Birthday day off.
  • Health insurance.
  • Mental health program.
  • Life insurance.
  • Meal voucher.
  • Total Pass (discounts on gyms/sports).

Job title

Coordinator, Inside Sales

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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