ZE
Sales Onboarding Program Manager at Zenity, designing and improving onboarding experiences for sales teams. Collaborating across functions to enhance training effectiveness and support company growth.
About the role
- Lead the delivery of a portfolio of major projects, ensuring alignment with objectives, quality standards, contractual commitments, and financial targets.
- Establish effective project governance, monitor progress, manage risks, and ensure accurate reporting and transparency.
- Build strong relationships with senior customer stakeholders, act as the escalation point, and represent the program in governance forums and executive updates.
- Plan and manage regional resourcing in partnership with the Regional Services Director, ensuring accurate forecasting and effective allocation of skills.
- (Where applicable) Recruit, develop, and lead a high-performing consulting team, driving engagement, utilisation, and professional growth.
- Provide leadership to Engagement Managers and Project Managers, stepping into projects as needed to de-risk and maintain delivery momentum.
- Own program-level budgets, ensuring alignment with scope, commercial obligations, and accurate financial records.
- Maintain a comprehensive program-level risk register, proactively identifying, managing, and escalating risks.
- Partner with Sales and Customer Success to drive long-term customer success and grow product advocacy across customer sites.
- Contribute to global initiatives and best practice improvements through the Project Management Community of Practice.
- Support business development by shaping proposals, defining scope, estimating work packages, and contributing to commercial offerings.
- Provide accurate inputs into regional forecasting, budgeting, planning cycles, and innovation programs.
- Maintain a personal billable utilisation target as agreed with the Regional Services Director.
Requirements
- Extensive experience in project and program management, including governance frameworks and delivery methodologies. Proven ability to manage timelines, resources, and budgets across multiple concurrent projects.
- Strong understanding of the software development lifecycle, solution architectures, emerging technologies, and industry trends.
- Deep expertise in governance, risk mitigation, project commercials, and pricing models.
- Strong team player with the ability to build and maintain effective relationships with clients and colleagues to achieve shared outcomes.
- Excellent written and verbal communication skills; able to clearly engage with customers, engineering, product, marketing, and executive stakeholders.
- Proactively anticipates issues, navigates ambiguity, and resolves conflicts or blockers with sound judgment.
- Makes timely, informed decisions by assessing risks, evaluating options, and applying strategic judgment.
Benefits
- Professional development opportunities
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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