Inside Sales Account Manager responsible for growing business and managing accounts at Univar Solutions. Focus on consultative selling and collaboration with internal teams to ensure customer satisfaction.
About the role
- Estimator and Inside Sales supporting CPS selling cycle from inquiry to order for innovative electrical solutions. Collaborating with cross-functional teams while ensuring outstanding customer experience.
Responsibilities
- Support the demand creation process and coordinate the CPS selling cycle from inquiry to order
- Review project documents, perform quantity take-offs, and prepare accurate estimates for CADDY in-wall electrical systems and prefab solutions
- Communicate effectively with customers, field sales, and internal teams to clarify scope and provide technical and sales support
- Gain deep knowledge of CPS’s product lines and estimating tools, while also maintaining an up-to-date database of customers and opportunities
- Collaborate cross-functionally with Field Sales, Customer Care, and Engineering to ensure high-quality proposals and seamless handoffs
- Learn to use Salesforce to track, report, and analyze sales trends and customer behavior
- Maintain organized files of bid documents, project details, and follow-ups to ensure thorough and timely execution
- Assist in turning quotes into orders, supporting sales goals while providing outstanding customer experience
Requirements
- High school diploma or GED required; technical or vocational training in electrical systems preferred
- 5+ experience with Commercial electrical estimating, inside sales, or customer service in the electrical industry
- Field experience as an electrical trainee, apprentice, or journeyman (prefab experience a plus)
- Experience using CRM systems like Salesforce and tools like Microsoft Office and Bluebeam
- Strong mathematical, communication, and organizational skills
- Ability to read and interpret electrical plans, specs, and the National Electric Code
- Confidence managing customer relationships, prioritizing deadlines, and producing detailed, accurate work
Benefits
- Medical, dental, and vision plans along with flexible spending accounts
- Short-term and long-term disability benefits
- Critical illness, accident insurance, and life insurance
- A 401(k) retirement plan and an employee stock purchase plan — both include a company match
- Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection
Job title
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