Business Operations Associate at NPHire, coordinating cross-functional efforts and data-driven reporting for rapid growth.
Responsibilities
Help serve, alongside the VP of Operations, as the “connective tissue” between Sales, Product, Marketing, and Operations to ensure alignment and accountability
Manage cross-functional project timelines, communication, deliverables, and follow-through
Own the buildout, maintenance, and accuracy of NPHire’s core dashboards, tracking: Candidate growth and funnel metrics, Potential customer (Employer) acquisition and conversion, Revenue pacing, forecasting, and pipeline health, Campaign performance (in partnership with Marketing)
Consolidate data from systems such as Salesforce, Nooks, Gong, Google Sheets, and ad platforms into clear, unified weekly reporting
Maintain CRM data integrity by ensuring clean, consistent, and complete data across Sales, Customer Success, Marketing, and other applicable pipelines
Support the Sales team with lead list imports, outbound sequences, call lists, tagging, and light workflow creation in Nooks, Gong, and Salesforce as needed
Build lightweight operational workflows and automations that improve team efficiency and reduce manual work
Conduct ad hoc analysis to support Sales, Product, and Marketing – highlighting trends, identifying bottlenecks, and providing actionable insights
Collaborate with Product and Sales to ensure data flows smoothly across the candidate and potential customer (Employer funnels) to accurately reflect the full GTM process
Requirements
At least 1-2 years of experience in Business Operations, Revenue Operations, Project Management, or a related operational support role (preferably in SaaS, tech, or marketplace businesses)
Familiarity with CRM systems (Salesforce, HubSpot, Pipedrive) and sales enablement tools (Gong, Nooks, etc.)
Strong data skills – proficient in spreadsheets (Google Sheets, Excel), data analysis, and comfortable working with dashboards (Looker, Salesforce)
Experience partnering with Sales, Product, and/or Marketing teams
Excellent verbal and written communication skills
Benefits
You’ll be joining a mission-driven company that’s reshaping the NP job landscape
You’ll work closely with senior leadership and directly influence company growth
You’ll own meaningful, visible projects that have immediate impact
You’ll gain exposure to Sales, Product, Marketing, and Operations
You’ll help build an early-stage service line that’s scaling quickly
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