Business Operations Architect responsible for revenue operations at CybelAngel. Utilizing AI to enhance data reliability and performance across teams in a hybrid working environment.
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Onsite SAP Ariba Business Process & Systems Support SME – Temporary Position
Posted yesterday
About the role
- Process & System Support SME focusing on SAP Ariba support and procurement processes. Ensuring stable daily operations and collaboration with stakeholders across IT, Procurement, and vendors.
Responsibilities
- Act as a key support specialist for Ariba (Procurement Systems)
- Ensure smooth system operations, resolving incidents, and supporting continuous improvements within the Ariba environment
- Support selected Finance-related processes and Concur where needed
- Investigate and resolve incidents in line with defined processes, SOPs and KPIs
- Escalate complex issues to IT teams, vendors or 3rd line support if needed
- Provide system usage guidance and support to business stakeholders
- Contribute to continuous improvement initiatives within Ariba
- Participate in system enhancements, upgrades and optimization activities
Requirements
- 2+ years of hands-on experience with SAP Ariba support or administration
- Strong understanding of procurement processes (PR, PO, sourcing, catalogues)
- Experience in roles & access management and workflow setup in Ariba
- Experience in analyzing integration and data flow issues
- Concur knowledge is an advantage
- Basic knowledge of SAP FI or finance processes is a plus (not the main focus)
- Knowledge of IT Service Management principles is an advantage
- English: C1
- Strong Excel and data handling skills
- Strong interpersonal and communication skills
- Structured and solution-oriented approach
- Comfortable working independently and in a multinational virtual team
- Able to manage shifting priorities and tight deadlines
- Proactive in improving ways of working
- Curious and eager to deepen system expertise
- Comfortable supporting and guiding business users
Benefits
- Flexible working arrangements (flexible weekly and daily schedules)
- Cafeteria program
- Unique recognition system
- Holiday bonus for when you’re out of the office
- Comfortable and modern office with top-notch equipment and well-equipped relax rooms
- Robust integration and event framework
- Private healthcare and life insurance
- Employee capital plans (retirement saving system)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
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