Sales Operations Specialist responsible for sales administrative operations in pharmaceutical sales. Ensuring seamless execution from order to delivery in a fast-paced environment in Buenos Aires, Argentina.
Responsibilities
Managing the complete billing and sales administration process for institutional customers
Coordinating the administrative preparation of tenders
Administering credit notes, returns, and commercial conditions while maintaining pricing accuracy across all transactions
Executing and supervising order entry in SAP, monitoring delivery deadlines to ensure patients receive treatments on time
Collaborating closely with Market Access, Finance, Supply Chain, and Regulatory teams
Addressing customer inquiries and resolving back-office needs autonomously
Generating sales reports and administrative analyses to support commercial management decision-making
Driving implementation of projects within the area and executing internal controls at month-end closing
Requirements
2-3 years of experience in customer service and sales support roles within the pharmaceutical industry
Intermediate English proficiency
Knowledge of sales management systems (ideally SAP, though experience with other systems is acceptable)
Completed university degree
Strong proactive approach to continuous improvement with autonomy in decision-making and process leadership
Ability to manage multiple variables simultaneously with agility and strong task-tracking capabilities
Excellent conflict resolution and problem-solving skills
Benefits
Competitive benefits package focused on work-life balance
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