Senior Sales Support Specialist driving sales transformation programs for Capgemini. Collaborating across multiple business units to deliver AI - driven solutions and measurable impact.
About the role
- Customer Service Coordinator for Fiber Glass Systems responsible for customer communication and sales coordination. Ensuring customer satisfaction through diligent follow-up and support in a hybrid role.
Responsibilities
- Comprehensive understanding of product line offered by Fiber Glass Systems
- Basic understanding of project management and scopes
- Strong ability to read and match purchase orders, quotes & order entry
- Diligent follow up with customers, internal & external
- Ability to follow and reinforce processes
- Assist customers with questions, reporting and escalation issues
- Audit compliance
- Report creation
- Adhere to company quality standards and corporate compliance guidelines
- Other duties as assigned
Requirements
- 1-3 years customer service or operations/planning experience
- Proficiency in MS Office products
- Excellent communication skills
- Exceptional customer service skills
- Strong time management and decision making
- Ability to multi-task in a fast-paced environment
- Detailed and able to prioritize independently
Benefits
- medical
- dental
- vision
- life insurance
- 401 K savins plan
- paid time off
- starting at 3 weeks of vacation!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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