Customer Service Coordinator for Fiber Glass Systems responsible for customer communication and sales coordination. Ensuring customer satisfaction through diligent follow-up and support in a hybrid role.
Responsibilities
Comprehensive understanding of product line offered by Fiber Glass Systems
Basic understanding of project management and scopes
Strong ability to read and match purchase orders, quotes & order entry
Diligent follow up with customers, internal & external
Ability to follow and reinforce processes
Assist customers with questions, reporting and escalation issues
Audit compliance
Report creation
Adhere to company quality standards and corporate compliance guidelines
Other duties as assigned
Requirements
1-3 years customer service or operations/planning experience
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