Implementation Specialist at Nordhealth responsible for onboarding new veterinary customers in DACH region. Delivering training and project management from kick-off to go-live.
Responsibilities
Manage implementation projects end to end, from initial scoping through to go-live
Deliver remote and onsite training to veterinary professionals across the DACH region
Configure and customise Provet to each customer's clinical workflows
Advise customers on best practice and efficient use of the software
Build strong relationships with stakeholders across independent practices, mid-market groups, and large enterprise accounts
Work cross-functionally with internal teams to resolve issues and ensure smooth delivery
Requirements
Ideally, you have already gained some experience from working in a fast growing SaaS company
Based in Germany, Austria, or Switzerland
Fluent in German and English (both written and spoken)
Experience in project or change management, ideally within a SaaS or software environment
Comfortable working in a fast-moving organisation where priorities shift and adaptability matters
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users
Highly organised with strong attention to detail
Bonus point - Veterinary background or experience working with veterinary professionals is a strong advantage
Benefits
The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare
Remote-first working with flexibility and autonomy
Competitive compensation and benefits
Learning and professional growth opportunities
The tools you need, and enjoy using
Real opportunities for professional growth as the DACH business scales
Frequent company events and talented colleagues from around the world
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