Hybrid Lead Solution Engineer

Posted 4 hours ago

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About the role

  • Experienced Solution Engineer at Salesforce driving transformative value with AI and customer engagement in Australia. Focused on enterprise solutions across various sectors and mentoring junior teams.

Responsibilities

  • Support the full customer lifecycle: new account onboarding and ACV growth, consumption health monitoring, attrition risk identification, and renewal and expansion motions
  • Champion the adoption of AI tools and Agentic capabilities — including Agentforce — helping customers understand, envision, and activate autonomous AI agents across their business processes
  • Guide customers on their journey to becoming an Agentic Enterprise — where AI agents work alongside humans to automate complex workflows, personalize experiences at scale, and drive measurable business outcomes
  • Orchestrate complex, multi-cloud engagements across cross-functional SE teams including co-primes, overlay specialists, and partners
  • Build and maintain trusted relationships with sales leaders, RSDs, and senior customer stakeholders
  • Create and share reusable enablement assets, demo innovations, and best practices to scale impact across the broader SE community
  • Mentor and coach junior SE team members, contributing to onboarding and skills development
  • Represent Salesforce externally at industry events, executive briefings, and customer innovation forums

Requirements

  • Experience within or around technology projects and transformations
  • Strong presentation and communication skills, with the ability to engage both deeply technical teams and C-level executives
  • Practical understanding of modern application architectures, integration patterns, and cloud platform capabilities
  • A bias for action — comfortable prototyping ideas, working hands-on with product, and learning new tools to bring solutions to life
  • Strong understanding of — and enthusiasm for — AI, Agentic AI, and the role of autonomous agents in transforming enterprise operations
  • Strong value-selling skills — you lead with business outcomes and customer priorities, not features and functions
  • Ability to engage and influence executive-level audiences; skilled at reading the room and adapting your message

Benefits

  • Health, Life, Trauma and Income Insurance
  • Monthly Wellness Allowance
  • Flexible Time off & leave policies
  • Parental benefits
  • 7 paid volunteer days off a year
  • Donation matching for all approved charitable donations

Job title

Lead Solution Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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