Onsite IT Business Solutions Manager

Posted last week

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About the role

  • IT Business Solutions Manager working with business leadership to manage IT projects. Combining roles of Business Analyst, Project Manager, and Product Owner in the mortgage servicing sector.

Responsibilities

  • Actively elicit & communicate business requirements using interviews, process documentation, brainstorming sessions, surveys, site visits, and/or workflow analysis
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Define and write user stories to represent business requirements
  • Collaborate with developers and IT subject matter experts to establish the technical vision and analyze tradeoffs between factors such as cost, time to deliver, usability, system performance, and scalability
  • Serve as the conduit between the user community and the software development team through which requirements flow
  • Proactively communicate with external customers and internal business partners, and successfully engage in multiple initiatives simultaneously
  • Plan and execute projects according to agile methodologies
  • Be the liaison between the business units, technology teams and support teams, and ensure the successful delivery of IT solutions
  • Develop a thorough understanding of the business model, operational processes, and key performance indicators
  • Work closely with business leadership to perform ROI analysis and prioritize IT initiatives
  • Define project scope, goals, deliverables, budget, and actively manage risk
  • Develop project plans and coordinate resources to ensure that the project is successfully completed within defined constraints

Requirements

  • College degree is preferred
  • 2-4 years of related experience as an IT Business Solutions Analyst or similar position
  • Experience managing IT projects, preferably using scrum or other agile development methodologies
  • Strong analytical and product management skills
  • Data analysis skills and a working knowledge of SQL
  • Excellent verbal and written communication skills

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account with employer contribution
  • 401(k) Retirement plan with employer match
  • Paid Maternity Leave/Parental Bonding Leave
  • Pet insurance
  • Adoption Assistance
  • Tuition reimbursement
  • Employee Loan Program
  • The Newrez Employee Emergency and Disaster Fund
  • 1 Volunteer Time Off (VTO) day
  • Employee Matching Gifts Program
  • Newrez Grants Program

Job title

IT Business Solutions Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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