Helpdesk Support Technician providing technical support and troubleshooting for desktop equipment in a healthcare company. Involves software and hardware issue resolution and deployment of desktop systems.
About the role
- Support Technician for Niterra maintaining jigs and fixtures for spark plug technology. Adhering to safety and quality standards while collaborating across departments and managing preventive maintenance.
Responsibilities
- Adhere to all company policies and procedures which include IATF, ISO, TISAX, ISMS, and Safety related policies
- Function as member First Responder per the WVSM Manual
- Develop/maintain a jig and/or fixture database
- Develop/control preventive maintenance for fixtures or jigs using MP2
- Effective management of cost and productivity
- Assist with new part number designs including pins for EF jigs, connector jig designs, etc.
- Assemble production jigs including EF jigs, accessory boards, metal band boards, etc.
- Utilization of various machine shop equipment to fabricate/complete assigned Kaizens
- Assist in the implementation of approved Kaizen projects
- Maintain the process drawing manual for all part numbers
- Possibility of operating man lift per procedures and guidelines
- Perform correlations on EF machines as needed by TM
- Perform all work in accordance with quality, environmental, regulatory procedures and guidelines
- Interface effectively with all necessary departments
- Maintain a good standard of 5S in any working area, toolbox, storage cabinets, etc.
Requirements
- High School Diploma or GED required
- Vocational/technical certificate preferred
- MS Office experience preferred
- Effective communication
- Advanced computer skills
- High mechanical aptitude
- Soldering
- Ability to drill and tap
- Multi-task
- Precision hand/eye coordination
- Drawing interpretation
- Data collection/interpretation
- Cope with stressful situations
- Effective time management
Benefits
- Medical has up to 92% paid coverage with a large contribution to HSA
- Dental
- Vision
- Life insurance
- Short-term and Long-term disability coverage from start date
- 401(k) plan with a generous company match of up to 6% with NO vesting period that starts 30 days after your start date
- Generous leave plans that include paid time off, sick time, and both regular and floating holidays
- Paid maternity and paternity leave
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