Technical Support Specialist providing troubleshooting and support for Kenwood Land Mobile products. Engaging with dealers and customers by providing technical assistance and training as needed.
About the role
- Communications Engineer providing primary in-country support for Kuwait military communications equipment. Engaging in technical assistance, monitoring, reporting, and maintenance for Patriot communications systems.
Responsibilities
- The Communications Engineer shall serve as Primary in-country POC for Engineering support services
- Additionally, will provide technical assistance and coordination for country specific communications working groups
- The Communications Engineer, shall provide technical advice, assistance, and demonstration of methods to Kuwait military personnel
- The Communications Engineer shall be responsible for monitoring, reporting, maintenance, and configuration of tactical shelter and FSAMG equipment
- Engineer must be knowledgeable in fault isolation and removal and replacement of COTS and military communications equipment
- The Communications Engineer shall assist in the coordination of maintenance/repairs with Battalion and Central Maintenance Facility (CMF) personnel
- Will also assist in the coordination of direct support maintenance/repairs of all Patriot communications equipment
- Assist in organizational and direct support of new equipment fielding and sustainment training
- Assist with preparations, systems integration & check out (SICO) demonstration of modified systems
- Support Kuwait Air Defense in its system refresher operator training for FU and BN personnel
- Provide guidance to KAD school instructors as needed
- The Communications Engineer shall assist with the Kuwait Patriot Risk Management Framework (RMF)
Requirements
- Must be proficient in maintaining, testing, and providing technical advice on the Patriot communications equipment
- Must be able to configure/troubleshoot Call Management Servers, SPINS, routing, and connectivity
- Responsible for the loading and updating of all Red/Black Software (RBC, Window OS, RHEL OS, RMSS)
- Knowledge in loading Patriot COMSEC Key material into the SKL and into relative Patriot communications equipment
- Ability to identify, record, document and track faults and flaws in a device under test
- Ability to set up and maintain Tower Mounted UHF/VHF equipment
- Must be able to climb high towers to perform maintenance and troubleshooting on the FSAMG
- Must be willing to become certified and obtain certification as a communications tower climber
- A graduate of a communications course of instruction, or from a military communication course such as MOS 25 series in the US Army
- Required Education: Bachelor’s Degree with 5 years of related experience, or Associates Degree with 8 years’ experience or HS Diploma/GED with 12 years of related experience
Benefits
- Parental (including paternal) leave
- Flexible work schedules
- Achievement awards
- Educational assistance
- Child/adult backup care
- Medical, dental, vision, life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Employee assistance program
- Employee Scholar Program
- Paid time off
- Holidays
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