Member Advocate III supporting healthcare navigation for L.A. Care Health Plan members. Handling complex cases, resolving issues, and facilitating access to services for vulnerable populations in Los Angeles.
About the role
- Customer Success Manager at NinjaOne responsible for client engagement and relationship management. Ensuring product adoption and maximizing profitability while addressing customer needs.
Responsibilities
- Build and maintain strong customer relationships
- Proactively engage with accounts on a regular basis
- Identify, qualify, and develop cross-sell and up-sell opportunities
- Communicate with customers and respond to requirements quickly
Requirements
- Bachelor’s degree (preferred)
- Proven track record in achieving and maintaining sales targets
- Exceptional consultative skills
- Experience as an Account Manager
- Extensive IT knowledge
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Unlimited PTO
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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