Microsoft 365 Engineer responsible for implementing and managing M365 GCC tenant services. Collaborating with teams to support SharePoint, Teams, and Power BI environments.
Responsibilities
Collaborate with architects, network engineers and security specialists to test and deploy power platform updates.
Provide end-to-end service support for SharePoint, Teams, Power Platform and Dynamics365.
Design and configure Power Platform DLP policies.
Power Platform environment life cycle management
Manage Power BI environment and workspaces.
Participate in service delivery initiatives needed to improve the availability, security, and performance of the managed services.
Lead or participate in troubleshooting complex incidents with other infrastructure teams.
Assist in developing and maintaining standard operating procedures and run books for managed services.
Communicate with the customer to keeping them informed of operational status, progress on agreed deliverables, and notifying them of impending changes or agreed outages.
Requirements
Ability to attain DHS EOD
BA + 12 years’ applicable experience, AA + 14 years’ applicable experience or 18 years’ experience
5 or more years of relevant experience in supporting SharePoint, Teams, and Power Platform
Strong Communication Skills
5 or more years of relevant experience in Architecture and designing solutions with Microsoft 365
Hands-on experience working on SharePoint Online, Teams, and Power BI
Hands-on experience with implementation, deployment, migration, and support of M365 Collaboration services
Hands-on experience with M365 PowerShell and automation
Microsoft Teams Voice and Conferencing experience is a plus
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