Director of the Enterprise Project Management Office leading Protolabs’ program management discipline. Building governance framework and overseeing strategic initiatives that advance business goals.
About the role
- Program Director responsible for Wound Healing & Hyperbaric Program operations ensuring regulatory compliance. Leading operations, staff management, and financial oversight within healthcare settings.
Responsibilities
- Lead the Wound Healing & Hyperbaric Program, ensuring compliance with CFWH standards, hospital protocols, and regulatory bodies (e.g., Joint Commission, UHMS).
- Oversee day-to-day operations, equipment, space, and supplies management.
- Run, process, and submit reports as required for hospital and CFWH staff; making recommendations for continuous improvement.
- Prepare audit reports and implement action plans.
- Ensure all regulatory and compliance standards are met, including in-service training and staff competency.
- Manage staff, including but not limited to, handling performance evaluations, staff development, and disciplinary actions.
- Organize regular staff meetings to ensure communication and operational efficiency.
- Ensure the accuracy and completeness of patient records, maintaining compliance with quality, safety, and certification standards.
- Audit patient bills, review charges, and support reimbursement efforts with payers.
- Monitor program budgets to ensure financial targets are met.
- Collaborate with hospital billing and revenue cycle teams, ensuring timely and accurate charge entry and documentation.
- Facilitate the recruitment of wound care and hyperbaric physicians.
- Conduct outreach to referral sources, schedule presentations, and track marketing efforts to drive patient volume and program growth.
- Conduct regular program and hospital visits to ensure efficiency, open communication, and program success.
- Support hospital efforts to maximize program reimbursement, including holding staff and physicians accountable to ensure patient charts are accurate and signed on a daily basis.
- Ensure staff maintains certifications required by governing bodies.
- Tracks marketing efforts and census results against company goals established for each center.
- Consistently adheres to company, hospital, and accrediting body clinical, safety, and compliance standards.
- Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) by safeguarding patient information and maintaining the highest level of confidentiality standards.
- Other duties as assigned.
Requirements
- 5+ years of management experience with direct reports required.
- 3+ years of previous healthcare experience, preferably in a hospital outpatient wound care environment and in a program operation setting.
- 3+ years of sales and marketing experience required.
- Current Basic Life Support (BLS) from approved agency.
- Basic knowledge of healthcare reimbursement and revenue cycle.
- Basic financial/profit and loss knowledge.
- Proficient in Microsoft Office or related systems.
- Strong verbal and written communication skills.
- Ability to treat others with compassion and patience.
- Ability to work in a fast-paced team-oriented environment.
- Must possess excellent interpersonal skills.
- All required licenses/certifications are to be maintained by the employee throughout the duration of employment.
- All employees are required to comply with HIPAA policies and procedures.
Benefits
- The Center for Wound Healing & Hyperbaric Medicine, LLC provides equal employment opportunities to all employees and applicants for employment.
- Prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Reasonable accommodation to job applicants with disabilities.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Programme Manager at Computacenter, shaping large - scale programmes that drive business change. Leading teams and influencing stakeholders within the realm of Smart Infrastructure.
Enterprise Program Manager providing project leadership, management, and oversight for significant multi - year programs. Responsible for coordination across various resources and ensuring project success in the United States.
Senior Programme Manager leading Waste Treatment Delivery Team for Severn Trent, overseeing £1.2bn capital programme and 200+ projects. Leading an integrated team to deliver projects on time and budget.
Program Manager in Quality Management Office overseeing operational planning and performance measurement for the City of Hamilton. Leading quality management initiatives and coordinating strategic projects within Public Works.
Deputy Program Manager at Leidos leading Indo - Pacific Logistics Integration program in Hawai’i. Overseeing complex logistics operations and fostering strong relationships with stakeholders.
Programme Manager for Major Events at London & Partners, focusing on strategic project management and stakeholder engagement. Contributing to London’s international strategy to enhance the city's reputation.
Director of Patient Safety Quality Program developing national patient safety improvement strategies for Elevance Health. Leading quality initiatives and compliance across healthcare operations.
Program Manager leading strategic initiatives within HP's Global Public Sector. Driving business outcomes and impact for government and education sectors with cross - functional collaboration.
340B Program Manager managing BILH's 340B Programs and associated Inventory Systems. Collaborating with various departments to ensure compliance and efficiency in pharmacy operations.