Digital Channels Analyst optimizing user journeys for financial product sales. Collaborating with marketing and product teams to improve user experience and conversion rates.
About the role
- Analyst responsible for developing customer relationships in Supply Chain for Nestlé. Ensuring product availability and operational excellence through internal collaboration and customer engagement.
Responsibilities
- Desenvolver e fortalecer relacionamentos duradouros com o(s) cliente(s) de sua responsabilidade, buscando a melhoria contínua nas operações, garantindo que os produtos Nestlé estejam disponíveis nas lojas, no tempo certo e nas quantidades adequadas.
- Monitorar e avaliar a performance de atendimento Nestlé no(s) seu(s) cliente(s), identificando e liderando a correção das falhas para manutenção do abastecimento contínuo.
- Monitorar e avaliar nossa disponibilidade de produtos Nestlé no(s) seu(s) cliente(s) (OSA), buscando oportunidades para emissão de pedidos e reabastecimento.
- Interagir diretamente com clientes e áreas internas, incluindo Operações Logísticas, Planejamento de Produção, Customer Service, Vendas e unidades de negócio.
- Ter disponibilidade de viagem para visitar as instalações da Nestlé e dos clientes (sede Nestlé SP, CDs e lojas).
Requirements
- Excel Avançado
- Inglês Básico
Benefits
- Modelo de trabalho Presencial
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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