IT Service Desk Analyst providing first line support for IT issues at one of UK's largest electrical wholesalers. Collaborating with teams to ensure efficient incident resolution.
About the role
- Digital Transformation Analyst developing digital tools for real energy assets. Collaborating with engineers to enhance decision-making and operational efficiency in energy infrastructure.
Responsibilities
- Design and build digital dashboards and tools that directly support decision-making across real power plants and energy assets
- Work hands-on with operational data—connecting, cleaning, and transforming data from multiple systems into meaningful insights
- Develop lightweight applications, prototypes, and web-based tools to solve real business problems quickly and effectively
- Collaborate with engineers and site teams to understand challenges and translate them into simple, practical digital solutions
- Improve existing processes by increasing transparency, reducing manual effort, and enabling better performance tracking
- Take ownership of tasks and ideas—moving from concept to a working solution within short timeframes, with support when needed
- Contribute to a fast-evolving digital environment where experimentation, iteration, and learning are encouraged
Requirements
- Experience with Microsoft Power Platform / Power BI and a good understanding of data visualisation principles
- Basic knowledge of HTML (and ideally some exposure to how web applications are structured)
- Strong interest in building solutions—not just analysing data, but creating tools that people actually use
- A fast learner who is comfortable picking up new technologies, frameworks, or tools when required
- A proactive, self-driven mindset—you take initiative and enjoy figuring things out independently
- Ability to think in a structured way and break down problems into practical, deliverable solutions
- Curiosity about modern development approaches, including “vibe coding”—rapidly building and iterating solutions using AI-assisted tools
Benefits
- Competitive salary
- Personal development and Learning opportunities
- Enhanced company pension – With up to 12% company contributions
- 26 days annual leave plus Bank Holidays
- Electric vehicle charging at our sites
- In house Occupational Health Services
- Company funded Private Medical Insurance including free GP service
- Performance related benefits
- Access to a range of flexible benefits such as Share Incentive Plan, Dental, Critical Illness and Life Insurance, Cycle2Work, or buy and sell extra holiday
- Future career opportunities (UK & International) with a strong focus on Diversity Equity and Inclusion
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