Digital Channels Analyst optimizing user journeys for financial product sales. Collaborating with marketing and product teams to improve user experience and conversion rates.
About the role
- Analista de Customer Facing desenvolvendo soluções na cadeia de Supply Chain para a Nestlé. Garantindo a disponibilidade de produtos e fortalecendo relacionamentos com clientes.
Responsibilities
- Desenvolver e fortalecer relacionamentos duradouros com o(s) cliente(s);
- Monitorar e avaliar a performance de atendimento;
- Identificar e liderar a correção das falhas;
- Buscar oportunidades para pedidos e reabastecimento;
- Interagir diretamente com clientes e áreas internas;
- Ter disponibilidade de viagem.
Requirements
- Desenvolvimento e fortalecimento de relacionamentos duradouros com o(s) cliente(s);
- Monitorar e avaliar a performance de atendimento Nestlé;
- Identificar e liderar a correção das falhas;
- Monitorar e avaliar a disponibilidade de produtos Nestlé;
- Interagir com áreas internas e externas;
- Disponibilidade de viagem para visitas.
Benefits
- Ensino superior completo;
- Excel Intermediário;
- Inglês Básico;
- Comprometimento, liderança e transparência;
- Comunicação eficaz;
- Capacidade Analítica e Forte senso de serviço ao cliente.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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